ubuntu-x-swat team mailing list archive

[Bryce Harrington <bryce@xxxxxxxxxxxxxxxxxxx>]

** Description changed:

  Binary package hint: xorg
  
  
  Intermittent problem - Mouse/keyboard unresponsive (Number lock/caps lock cannot be switched off/on) and No signal input check cable – message on monitor 
  
  I am new to Ubuntu (been a windows power user for too many years!).
  Installed Ubuntu with dual boot of windows 7 RC in November 2009.
  Difficult to know what started causing it and not aware of changing any
  settings or updating system prior to it occuring, although always update
  via update manager when it appears.
  
  Frequency it occurs - varies, sometimes nothing for days then once a
  day. Does not happen more than once a day, but is annoying when it does
  occur (almost turned me back to windows for which I have never had it
  freeze on me!)
  
  At first thought it only happened when running torrents, but recently
  happened even when not running torrents and had k9copy open. Always have
  firefox open and Banshee media player.
  
  I now believe this is related to xorg and Intel GMA/driver? Could also
  be something to do with monitor powersave function (set to turn off
  monitor after 10 mins)?
  
  Attached messages logs for problem that occurred on 2 and 3.2.10 with
  items highlighted in red that I feel are related. Always seems to freeze
  after following messages in log?
  
   __mutex_lock_slowpath+0xc6/0x130
   mutex_lock+0x20/0x40
   i915_gem_retire_work_handler+0x2a/0x70 [i915]
   run_workqueue+0x6e/0x140
  ? i915_gem_retire_work_handler+0x0/0x70 [i915]
   worker_thread+0x88/0xe0
   ? autoremove_wake_function+0x0/0x40
   ? worker_thread+0x0/0xe0
   kthread+0x7c/0x90
   ? kthread+0x0/0x90
  kernel_thread_helper+0x7/0x10
  
  Note for 2.2.10 after log of Feb  2 20:59:02 (item marked in red) will
  see where I removed the NIC cable and moved lots of USB cables around to
  see if unfroze. It did not but at least from log can see that the log
  was working ok even if the keyboard, mouse and screen were unresponsive.
  
  Frozen PC steps taken file attached - gives detailed information on
  times when frozen and steps taken, etc
  
  Attached files
  
  dri_debug.tar.gz = Batchbuffer Dump file following  instructions via
  https://launchpad.net/~ubuntu-x-swat/+archive/x-freeze-test
  
  Bug filing.tar.gz contains following files
  
  2.2.10 messages log file
  3.2.10 messages log file
  dmesg
  Frozen PC steps taken
  kernel version
  lspci -vvnn
  
  I hope you can enlighten me as to what is happening here and let me know
  if you require any further information.
  
  Thanks
  
  Michael
  
  ProblemType: Bug
  Architecture: i386
  CheckboxSubmission: 47ed55ddcfdf7afd3536ca226328d38c
  CheckboxSystem: 36acc479c47ece291c12af9d42b8b11e
  Date: Fri Feb  5 13:06:47 2010
  DistroRelease: Ubuntu 9.10
  InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
  MachineType: LENOVO 6072BJG
  Package: xorg 1:7.4+3ubuntu10
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-17-generic root=UUID=303ea6ae-d47c-456a-806a-576f21476991 ro quiet splash
  ProcEnviron:
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
  RelatedPackageVersions:
   xserver-xorg 1:7.4+3ubuntu10
   libgl1-mesa-glx 7.6.0-1ubuntu4
   libdrm2 2.4.14-1ubuntu1
   xserver-xorg-video-intel 2:2.9.0-1ubuntu2.1
   xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
  SourcePackage: xorg
  Uname: Linux 2.6.31-17-generic i686
  XorgConf: Error: [Errno 2] No such file or directory: '/etc/X11/xorg.conf'
  dmi.bios.date: 06/11/2009
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 2RKT60AUS
  dmi.board.name: LENOVO
  dmi.board.vendor: LENOVO
  dmi.board.version: NONE
  dmi.chassis.type: 3
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: NONE
  dmi.modalias: dmi:bvnLENOVO:bvr2RKT60AUS:bd06/11/2009:svnLENOVO:pn6072BJG:pvrThinkCentreXXXX:rvnLENOVO:rnLENOVO:rvrNONE:cvnLENOVO:ct3:cvrNONE:
  dmi.product.name: 6072BJG
  dmi.product.version: ThinkCentre XXXX
  dmi.sys.vendor: LENOVO
  fglrx: Not loaded
  system:
   distro:             Ubuntu
   architecture:       i686kernel:             2.6.31-17-generic
+ 
+ [lspci]
+ 00:02.0 VGA compatible controller [0300]: Intel Corporation 82Q35 Express Integrated Graphics Controller [8086:29b2] (rev 02)
+     	Subsystem: Lenovo Device [17aa:3038]

-- 
Intermittent frozen PC - No input signal on screen, mouse and keyboard unresponsive
https://bugs.launchpad.net/bugs/517568
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