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Message #62528
[Bug 550625] Re: Alps touchpad is recognized but neither gsynaptics nor mouse preferences work
@J. McDonald
2-finger scroll is grayed-out because (somehow) the kernel detected that you trackpad doesn't support multitouch (i.e. the last two values of the Synaptics capabilities property should be 0). If it used to work, then it's definitely a kernel issue.
@Topher
I think you're still experiencing a kernel issue and your touchpad is being detected as a mouse. The output of dmesg and your /var/log/Xorg.0.log should help me confirm my theory.
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Alps touchpad is recognized but neither gsynaptics nor mouse preferences work
https://bugs.launchpad.net/bugs/550625
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References