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[Bug 542603] Re: [RS480] Dual Monitor Blanks Out Suddenly

 

apport information

** Tags added: apport-collected

** Description changed:

  Binary package hint: xorg
  
  I have two days ago attached an external TFT monitor to my HP Compaq
  nx6115 notebook. The monitor is Viewsonic VA1912. I set up dual displays
  using System->Preferences->Display as a mirror.
  
  I have noticed that the external viewsonic monitor suddenly goes blank
  and the display stops working. A message pops up saying "No signal". The
  notebook display however, is working fine.
  
  On the two occassions that this has happened, I was using the mouse. In
  the first instance, some link in Firefox and in the recent incident, a
  mail header in thunderbird.
  
  as Xorg.0.log.old shows there seems to have been some problem with X
  (ddxSigGiveup) which made the second monitor go blank.
  
  Pramathesh
  
  ProblemType: Bug
  Architecture: i386
  CheckboxSubmission: ca3facf9929706a49a37a803fd60995f
  CheckboxSystem: b845c366ea09c60efa3a45c1b5b21525
  Date: Sat Mar 20 17:21:46 2010
  DistroRelease: Ubuntu 9.10
  InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
  MachineType: Hewlett-Packard HP Compaq nx6115 (EX728PA#ACJ)
  Package: xorg 1:7.4+3ubuntu10
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.31-20-generic root=UUID=60ea66b3-ad47-4c36-aedf-6ab8ec94520e ro quiet splash vga=792
  ProcEnviron:
   LANG=en_IN
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
  RelatedPackageVersions:
   xserver-xorg 1:7.4+3ubuntu10
   libgl1-mesa-glx 7.6.0-1ubuntu4
   libdrm2 2.4.14-1ubuntu1
   xserver-xorg-video-intel 2:2.9.0-1ubuntu2.1
   xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
  SourcePackage: xorg
  Uname: Linux 2.6.31-20-generic i686
  dmi.bios.date: 06/15/2006
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68DTT Ver. F.0F
  dmi.board.name: 308E
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 45.26
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68DTTVer.F.0F:bd06/15/2006:svnHewlett-Packard:pnHPCompaqnx6115(EX728PA#ACJ):pvrF.0F:rvnHewlett-Packard:rn308E:rvrKBCVersion45.26:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq nx6115 (EX728PA#ACJ)
  dmi.product.version: F.0F
  dmi.sys.vendor: Hewlett-Packard
  fglrx: Not loaded
  glxinfo: Error: command ['glxinfo'] failed with exit code -11:
  system:
   distro:             Ubuntu
   architecture:       i686kernel:             2.6.31-20-generic
  
- 01:05.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon
- XPRESS 200M 5955 (PCIE) [1002:5955]
+ 01:05.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon XPRESS 200M 5955 (PCIE) [1002:5955]
+ --- 
+ Architecture: i386
+ CheckboxSubmission: ca3facf9929706a49a37a803fd60995f
+ CheckboxSystem: b845c366ea09c60efa3a45c1b5b21525
+ DistroRelease: Ubuntu 10.04
+ DkmsStatus: Error: [Errno 2] No such file or directory
+ InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
+ Lsusb:
+  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: Hewlett-Packard HP Compaq nx6115 (EX728PA#ACJ)
+ Package: xserver-xorg-video-ati 1:6.13.0-1ubuntu5
+ PackageArchitecture: i386
+ PccardctlIdent:
+  Socket 0:
+    no product info available
+ PccardctlStatus:
+  Socket 0:
+    no card
+ ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-22-generic root=UUID=9df74262-aed5-4605-8fb4-1f900e542608 ro quiet splash acpi=force
+ ProcEnviron:
+  LANG=en_IN
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
+ Tags: lucid lucid
+ Uname: Linux 2.6.32-22-generic i686
+ UserGroups: adm admin audio cdrom dialout dip fuse lpadmin netdev plugdev sambashare
+ dmi.bios.date: 06/15/2006
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: 68DTT Ver. F.0F
+ dmi.board.name: 308E
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: KBC Version 45.26
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias: dmi:bvnHewlett-Packard:bvr68DTTVer.F.0F:bd06/15/2006:svnHewlett-Packard:pnHPCompaqnx6115(EX728PA#ACJ):pvrF.0F:rvnHewlett-Packard:rn308E:rvrKBCVersion45.26:cvnHewlett-Packard:ct10:cvr:
+ dmi.product.name: HP Compaq nx6115 (EX728PA#ACJ)
+ dmi.product.version: F.0F
+ dmi.sys.vendor: Hewlett-Packard
+ glxinfo: Error: [Errno 2] No such file or directory
+ system:
+  distro:             Ubuntu
+  codename:           lucid
+  architecture:       i686
+  kernel:             2.6.32-22-generic

** Attachment added: "BootDmesg.txt"
   http://launchpadlibrarian.net/51179335/BootDmesg.txt

-- 
[RS480] Dual Monitor Blanks Out Suddenly
https://bugs.launchpad.net/bugs/542603
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