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[Bug 576062] Re: Using the HP dv6700 touch-pad disable button causes unresponsive keyboard and mouse/touch-pad

 

apport information

** Tags added: apport-collected

** Description changed:

  Binary package hint: xserver-xorg-input-synaptics
  
  When typing a paper, it's often needed to turn off the touch pad by
  pressing the hardware disable button.  Upon trying to re-enable the
  touch pad by pressing the button again the system will not recognize
  mouse clicks.  The cursor will follow touch pad movements, but clicking
  on anything at all doesn't work. No left clicking and no right clicking.
  Using an external mouse does not help or work either.  Keyboard input is
  also disabled.  This behavior is new for this laptop and only appeared
  in 10.04.
  
  Laptop model is: dv6700
  
      description: Notebook
      product: HP Pavilion dv6700 Notebook PC
      vendor: Hewlett-Packard
      version: Rev 1
      serial: CNF8275JB8
      width: 32 bits
      capabilities: smbios-2.4 dmi-2.4 smp-1.4 smp
      configuration: boot=oem-specific chassis=notebook cpus=2 uuid=434E4638-3237-354A-4238-001E68A13359
    *-core
         description: Motherboard
         product: 30CC
         vendor: Quanta
         physical id: 0
         version: 79.2E
         serial: None
       *-firmware
            description: BIOS
            vendor: Hewlett-Packard
            physical id: 0
            version: F.59 (11/25/2008)
            size: 100KiB
            capacity: 960KiB
            capabilities: isa pci pnp upgrade shadowing escd cdboot bootselect int5printscreen int9keyboard int14serial int17printer acpi usb agp smartbattery biosbootspecification
       *-cpu:0
            description: CPU
            product: Intel(R) Core(TM)2 Duo CPU     T5750  @ 2.00GHz
            vendor: Intel Corp.
            physical id: 4
            bus info: cpu@0
            version: 6.15.13
            serial: 0000-06FD-0000-0000-0000-0000
            slot: U2E1
            size: 2GHz
            capacity: 2GHz
            width: 64 bits
            clock: 667MHz
            capabilities: boot fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx x86-64 constant_tsc arch_perfmon pebs bts aperfmperf pni dtes64 monitor ds_cpl est tm2 ssse3 cx16 xtpr pdcm lahf_lm cpufreq
            configuration: id=1
          *-cache:0
               description: L1 cache
               physical id: 5
               slot: L1 Cache
               size: 64KiB
               capacity: 64KiB
               capabilities: asynchronous internal write-back
          *-cache:1
               description: L2 cache
               physical id: 6
               slot: L2 Cache
               size: 2MiB
               capacity: 2MiB
               capabilities: burst external write-back
          *-logicalcpu:0
               description: Logical CPU
               physical id: 1.1
               width: 64 bits
               capabilities: logical
          *-logicalcpu:1
               description: Logical CPU
               physical id: 1.2
               width: 64 bits
               capabilities: logical
       *-memory
            description: System Memory
            physical id: c
            slot: System board or motherboard
            size: 4GiB
          *-bank:0
               description: DIMM DDR2 Synchronous 667 MHz (1.5 ns)
               physical id: 0
               slot: DIMM 1
               size: 2GiB
               width: 64 bits
               clock: 667MHz (1.5ns)
          *-bank:1
               description: DIMM DDR2 Synchronous 667 MHz (1.5 ns)
               physical id: 1
               slot: DIMM 2
               size: 2GiB
               width: 64 bits
               clock: 667MHz (1.5ns)
       *-cpu:1
            physical id: 1
            bus info: cpu@1
            version: 6.15.13
            serial: 0000-06FD-0000-0000-0000-0000
            size: 1GHz
            capacity: 1GHz
            capabilities: ht cpufreq
            configuration: id=1
          *-logicalcpu:0
               description: Logical CPU
               physical id: 1.1
               capabilities: logical
          *-logicalcpu:1
               description: Logical CPU
               physical id: 1.2
               capabilities: logical
       *-pci
            description: Host bridge
            product: Mobile PM965/GM965/GL960 Memory Controller Hub
            vendor: Intel Corporation
            physical id: 100
            bus info: pci@0000:00:00.0
            version: 0c
            width: 32 bits
            clock: 33MHz
            configuration: driver=agpgart-intel
            resources: irq:0
          *-display:0
               description: VGA compatible controller
               product: Mobile GM965/GL960 Integrated Graphics Controller
               vendor: Intel Corporation
               physical id: 2
               bus info: pci@0000:00:02.0
               version: 0c
               width: 64 bits
               clock: 33MHz
               capabilities: msi pm bus_master cap_list rom
               configuration: driver=i915 latency=0
               resources: irq:28 memory:f8000000-f80fffff memory:d0000000-dfffffff(prefetchable) ioport:1800(size=8)
          *-display:1 UNCLAIMED
               description: Display controller
               product: Mobile GM965/GL960 Integrated Graphics Controller
               vendor: Intel Corporation
               physical id: 2.1
               bus info: pci@0000:00:02.1
               version: 0c
               width: 64 bits
               clock: 33MHz
               capabilities: pm bus_master cap_list
               configuration: latency=0
               resources: memory:f8100000-f81fffff
          *-usb:0
               description: USB Controller
               product: 82801H (ICH8 Family) USB UHCI Controller #4
               vendor: Intel Corporation
               physical id: 1a
               bus info: pci@0000:00:1a.0
               version: 03
               width: 32 bits
               clock: 33MHz
               capabilities: bus_master
               configuration: driver=uhci_hcd latency=0
               resources: irq:16 ioport:1820(size=32)
          *-usb:1
               description: USB Controller
               product: 82801H (ICH8 Family) USB UHCI Controller #5
               vendor: Intel Corporation
               physical id: 1a.1
               bus info: pci@0000:00:1a.1
               version: 03
               width: 32 bits
               clock: 33MHz
               capabilities: bus_master
               configuration: driver=uhci_hcd latency=0
               resources: irq:21 ioport:1840(size=32)
          *-usb:2
               description: USB Controller
               product: 82801H (ICH8 Family) USB2 EHCI Controller #2
               vendor: Intel Corporation
               physical id: 1a.7
               bus info: pci@0000:00:1a.7
               version: 03
               width: 32 bits
               clock: 33MHz
               capabilities: pm debug bus_master cap_list
               configuration: driver=ehci_hcd latency=0
               resources: irq:18 memory:f8604000-f86043ff
          *-multimedia
               description: Audio device
               product: 82801H (ICH8 Family) HD Audio Controller
               vendor: Intel Corporation
               physical id: 1b
               bus info: pci@0000:00:1b.0
               version: 03
               width: 64 bits
               clock: 33MHz
               capabilities: pm msi pciexpress bus_master cap_list
               configuration: driver=HDA Intel latency=0
               resources: irq:22 memory:f8600000-f8603fff
          *-pci:0
               description: PCI bridge
               product: 82801H (ICH8 Family) PCI Express Port 1
               vendor: Intel Corporation
               physical id: 1c
               bus info: pci@0000:00:1c.0
               version: 03
               width: 32 bits
               clock: 33MHz
               capabilities: pci pciexpress msi pm bus_master cap_list
               configuration: driver=pcieport
               resources: irq:24 ioport:4000(size=16384) memory:f4000000-f5ffffff ioport:f0000000(size=33554432)
             *-network
                  description: Wireless interface
                  product: PRO/Wireless 4965 AG or AGN [Kedron] Network Connection
                  vendor: Intel Corporation
                  physical id: 0
                  bus info: pci@0000:02:00.0
                  logical name: wlan0
                  version: 61
                  serial: 00:1f:3b:c8:9b:99
                  width: 64 bits
                  clock: 33MHz
                  capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
                  configuration: broadcast=yes driver=iwlagn ip=192.168.1.106 latency=0 multicast=yes wireless=IEEE 802.11abgn
                  resources: irq:29 memory:f4000000-f4001fff
          *-pci:1
               description: PCI bridge
               product: 82801H (ICH8 Family) PCI Express Port 2
               vendor: Intel Corporation
               physical id: 1c.1
               bus info: pci@0000:00:1c.1
               version: 03
               width: 32 bits
               clock: 33MHz
               capabilities: pci pciexpress msi pm bus_master cap_list
               configuration: driver=pcieport
               resources: irq:25 ioport:8000(size=16384) memory:f6000000-f7ffffff ioport:f2000000(size=33554432)
          *-pci:2
               description: PCI bridge
               product: 82801H (ICH8 Family) PCI Express Port 6
               vendor: Intel Corporation
               physical id: 1c.5
               bus info: pci@0000:00:1c.5
               version: 03
               width: 32 bits
               clock: 33MHz
               capabilities: pci pciexpress msi pm bus_master cap_list
               configuration: driver=pcieport
               resources: irq:26 ioport:c000(size=4096) memory:f8200000-f82fffff memory:c0000000-c01fffff(prefetchable)
             *-network
                  description: Ethernet interface
                  product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
                  vendor: Realtek Semiconductor Co., Ltd.
                  physical id: 0
                  bus info: pci@0000:08:00.0
                  logical name: eth0
                  version: 01
                  serial: 00:1e:68:a1:33:59
                  size: 10MB/s
                  capacity: 100MB/s
                  width: 64 bits
                  clock: 33MHz
                  capabilities: pm vpd msi pciexpress bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
                  configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half latency=0 link=no multicast=yes port=MII speed=10MB/s
                  resources: irq:27 ioport:c000(size=256) memory:f8200000-f8200fff memory:c0000000-c001ffff(prefetchable)
          *-usb:3
               description: USB Controller
               product: 82801H (ICH8 Family) USB UHCI Controller #1
               vendor: Intel Corporation
               physical id: 1d
               bus info: pci@0000:00:1d.0
               version: 03
               width: 32 bits
               clock: 33MHz
               capabilities: bus_master
               configuration: driver=uhci_hcd latency=0
               resources: irq:23 ioport:1860(size=32)
          *-usb:4
               description: USB Controller
               product: 82801H (ICH8 Family) USB UHCI Controller #2
               vendor: Intel Corporation
               physical id: 1d.1
               bus info: pci@0000:00:1d.1
               version: 03
               width: 32 bits
               clock: 33MHz
               capabilities: bus_master
               configuration: driver=uhci_hcd latency=0
               resources: irq:19 ioport:1880(size=32)
          *-usb:5
               description: USB Controller
               product: 82801H (ICH8 Family) USB UHCI Controller #3
               vendor: Intel Corporation
               physical id: 1d.2
               bus info: pci@0000:00:1d.2
               version: 03
               width: 32 bits
               clock: 33MHz
               capabilities: bus_master
               configuration: driver=uhci_hcd latency=0
               resources: irq:18 ioport:18a0(size=32)
          *-usb:6
               description: USB Controller
               product: 82801H (ICH8 Family) USB2 EHCI Controller #1
               vendor: Intel Corporation
               physical id: 1d.7
               bus info: pci@0000:00:1d.7
               version: 03
               width: 32 bits
               clock: 33MHz
               capabilities: pm debug bus_master cap_list
               configuration: driver=ehci_hcd latency=0
               resources: irq:23 memory:f8604400-f86047ff
          *-pci:3
               description: PCI bridge
               product: 82801 Mobile PCI Bridge
               vendor: Intel Corporation
               physical id: 1e
               bus info: pci@0000:00:1e.0
               version: f3
               width: 32 bits
               clock: 33MHz
               capabilities: pci bus_master cap_list
               resources: memory:f8300000-f83fffff
             *-firewire
                  description: FireWire (IEEE 1394)
                  product: R5C832 IEEE 1394 Controller
                  vendor: Ricoh Co Ltd
                  physical id: 9
                  bus info: pci@0000:09:09.0
                  version: 05
                  width: 32 bits
                  clock: 33MHz
                  capabilities: pm bus_master cap_list
                  configuration: driver=ohci1394 latency=32 maxlatency=4 mingnt=2
                  resources: irq:20 memory:f8300000-f83007ff
             *-generic:0
                  description: SD Host controller
                  product: R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter
                  vendor: Ricoh Co Ltd
                  physical id: 9.1
                  bus info: pci@0000:09:09.1
                  version: 22
                  width: 32 bits
                  clock: 33MHz
                  capabilities: pm bus_master cap_list
                  configuration: driver=sdhci-pci latency=32
                  resources: irq:21 memory:f8300800-f83008ff
             *-generic:1
                  description: System peripheral
                  product: R5C592 Memory Stick Bus Host Adapter
                  vendor: Ricoh Co Ltd
                  physical id: 9.2
                  bus info: pci@0000:09:09.2
                  version: 12
                  width: 32 bits
                  clock: 33MHz
                  capabilities: pm bus_master cap_list
                  configuration: driver=ricoh-mmc latency=32
                  resources: irq:11 memory:f8300c00-f8300cff
             *-generic:2 UNCLAIMED
                  description: System peripheral
                  product: xD-Picture Card Controller
                  vendor: Ricoh Co Ltd
                  physical id: 9.3
                  bus info: pci@0000:09:09.3
                  version: 12
                  width: 32 bits
                  clock: 33MHz
                  capabilities: pm bus_master cap_list
                  configuration: latency=32
                  resources: memory:f8301000-f83010ff
             *-generic:3 UNCLAIMED
                  product: Illegal Vendor ID
                  vendor: Illegal Vendor ID
                  physical id: 9.4
                  bus info: pci@0000:09:09.4
                  version: ff
                  width: 32 bits
                  clock: 66MHz
                  capabilities: bus_master vga_palette cap_list
                  configuration: latency=255 maxlatency=255 mingnt=255
                  resources: memory:f8301400-f83014ff
          *-isa
               description: ISA bridge
               product: 82801HEM (ICH8M) LPC Interface Controller
               vendor: Intel Corporation
               physical id: 1f
               bus info: pci@0000:00:1f.0
               version: 03
               width: 32 bits
               clock: 33MHz
               capabilities: isa bus_master cap_list
               configuration: latency=0
          *-ide
               description: IDE interface
               product: 82801HBM/HEM (ICH8M/ICH8M-E) SATA IDE Controller
               vendor: Intel Corporation
               physical id: 1f.2
               bus info: pci@0000:00:1f.2
               logical name: scsi0
               logical name: scsi1
               version: 03
               width: 32 bits
               clock: 66MHz
               capabilities: ide pm bus_master cap_list emulated
               configuration: driver=ata_piix latency=0
               resources: irq:19 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:18e0(size=16) ioport:18d0(size=16)
             *-disk
                  description: ATA Disk
                  product: ST9200827AS
                  vendor: Seagate
                  physical id: 0
                  bus info: scsi@0:0.0.0
                  logical name: /dev/sda
                  version: 3.BH
                  serial: 5RG3B748
                  size: 186GiB (200GB)
                  capabilities: partitioned partitioned:dos
                  configuration: ansiversion=5 signature=163208da
                *-volume:0
                     description: Windows NTFS volume
                     physical id: 1
                     bus info: scsi@0:0.0.0,1
                     logical name: /dev/sda1
                     version: 3.1
                     serial: 5caf8cb1-4d45-f84c-95bf-862911ce7858
                     size: 91GiB
                     capacity: 91GiB
                     capabilities: primary bootable ntfs initialized
                     configuration: clustersize=4096 created=2001-02-26 11:38:39 filesystem=ntfs modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true
                *-volume:1
                     description: Windows NTFS volume
                     physical id: 2
                     bus info: scsi@0:0.0.0,2
                     logical name: /dev/sda2
                     version: 3.1
                     serial: da1b99b8-5f56-5b42-a03b-0099b631902c
                     size: 12GiB
                     capacity: 12GiB
                     capabilities: primary ntfs initialized
                     configuration: clustersize=4096 created=2006-06-19 11:10:07 filesystem=ntfs label=HP_RECOVERY state=clean
                *-volume:2
                     description: Extended partition
                     physical id: 3
                     bus info: scsi@0:0.0.0,3
                     logical name: /dev/sda3
                     size: 81GiB
                     capacity: 81GiB
                     capabilities: primary extended partitioned partitioned:extended
                   *-logicalvolume:0
                        description: Linux filesystem partition
                        physical id: 5
                        logical name: /dev/sda5
                        logical name: /
                        capacity: 78GiB
                        configuration: mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,barrier=1,data=ordered state=mounted
                   *-logicalvolume:1
                        description: Linux swap / Solaris partition
                        physical id: 6
                        logical name: /dev/sda6
                        capacity: 3455MiB
                        capabilities: nofs
             *-cdrom
                  description: DVD-RAM writer
                  product: CDDVDW TS-L632N
                  vendor: TSSTcorp
                  physical id: 1
                  bus info: scsi@1:0.0.0
                  logical name: /dev/cdrom
                  logical name: /dev/cdrw
                  logical name: /dev/dvd
                  logical name: /dev/dvdrw
                  logical name: /dev/scd0
                  logical name: /dev/sr0
                  version: 0503
                  capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
                  configuration: ansiversion=5 status=nodisc
          *-serial UNCLAIMED
               description: SMBus
               product: 82801H (ICH8 Family) SMBus Controller
               vendor: Intel Corporation
               physical id: 1f.3
               bus info: pci@0000:00:1f.3
               version: 03
               width: 32 bits
               clock: 33MHz
               configuration: latency=0
               resources: memory:c0200000-c02000ff ioport:1c00(size=32)
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: xserver-xorg-input-synaptics 1.2.2-1ubuntu4
  ProcVersionSignature: Ubuntu 2.6.32-22.33-generic-pae 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-22-generic-pae i686
  Architecture: i386
  Date: Wed May  5 17:18:46 2010
  DkmsStatus: Error: [Errno 2] No such file or directory
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  MachineType: Hewlett-Packard HP Pavilion dv6700 Notebook PC
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic-pae root=UUID=a2a56b5e-6a7f-49ef-8b1b-cd19f931480a ro quiet splash
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: xserver-xorg-input-synaptics
  dmi.bios.date: 11/25/2008
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.59
  dmi.board.name: 30CC
  dmi.board.vendor: Quanta
  dmi.board.version: 79.2E
  dmi.chassis.type: 10
  dmi.chassis.vendor: Quanta
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.59:bd11/25/2008:svnHewlett-Packard:pnHPPaviliondv6700NotebookPC:pvrRev1:rvnQuanta:rn30CC:rvr79.2E:cvnQuanta:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dv6700 Notebook PC
  dmi.product.version: Rev 1
  dmi.sys.vendor: Hewlett-Packard
  glxinfo: Error: [Errno 2] No such file or directory
  system:
   distro:             Ubuntu
   codename:           lucid
   architecture:       i686
   kernel:             2.6.32-22-generic-pae
+ --- 
+ Architecture: i386
+ DRM.card0.LVDS.1:
+  status: connected
+  enabled: enabled
+  dpms: On
+  modes: 1280x800
+  edid-base64: AP///////wAyDCABAAAAAAASAQOAIRV4ChRlmFlTiygjUFQAAAABAQEBAQEBAQEBAQEBAQEBEhsAiFAgEDAwGDYAS88QAAAZAAAAAAAAAAAAAAAAAAAAAAAAAAAA/gBMR1BoaWxpcHNMQ0QKAAAA/ABMUDE1NFdYNC1UTEM4AEg=
+ DRM.card0.VGA.1:
+  status: disconnected
+  enabled: disabled
+  dpms: Off
+  modes: 
+  edid-base64:
+ DistroRelease: Ubuntu 10.10
+ DkmsStatus: Error: [Errno 2] No such file or directory
+ InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
+ MachineType: Hewlett-Packard HP Pavilion dv6700 Notebook PC
+ Package: xserver-xorg-input-synaptics 1:1.2.99+git20100610.a489ec15-0ubuntu0sarvatt2
+ PackageArchitecture: i386
+ ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic-pae root=UUID=22a02d33-0830-43e4-bab6-51a25c9e020e ro quiet splash
+ ProcEnviron:
+  PATH=(custom, no user)
+  LANG=en_US.utf8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.35-22.35-generic-pae 2.6.35.4
+ Tags: maverick maverick
+ Uname: Linux 2.6.35-22-generic-pae i686
+ UnreportableReason: This is not a genuine Ubuntu package
+ UserGroups:
+  
+ dmi.bios.date: 11/25/2008
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: F.59
+ dmi.board.name: 30CC
+ dmi.board.vendor: Quanta
+ dmi.board.version: 79.2E
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Quanta
+ dmi.chassis.version: N/A
+ dmi.modalias: dmi:bvnHewlett-Packard:bvrF.59:bd11/25/2008:svnHewlett-Packard:pnHPPaviliondv6700NotebookPC:pvrRev1:rvnQuanta:rn30CC:rvr79.2E:cvnQuanta:ct10:cvrN/A:
+ dmi.product.name: HP Pavilion dv6700 Notebook PC
+ dmi.product.version: Rev 1
+ dmi.sys.vendor: Hewlett-Packard
+ glxinfo: Error: [Errno 2] No such file or directory
+ system:
+  distro:             Ubuntu
+  codename:           maverick
+  architecture:       i686
+  kernel:             2.6.35-22-generic-pae

** Attachment added: "BootDmesg.txt"
   https://bugs.edge.launchpad.net/bugs/576062/+attachment/1732553/+files/BootDmesg.txt

-- 
Using the HP dv6700 touch-pad disable button causes unresponsive keyboard and mouse/touch-pad
https://bugs.launchpad.net/bugs/576062
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References