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Message #06227
[Question #77916]: Upgrade Bugzilla on Hardy
Question #77916 on bugzilla in ubuntu changed:
https://answers.launchpad.net/ubuntu/+source/bugzilla/+question/77916
Description changed to:
I download bugzilla3_3.2.0.1-1~hardy2_all.deb from Rolf Leggewie's PPA.
After install, configure I got following error when access to the
bugzilla. Thanks you for any help.
======
ERROR
======
"Bugzilla has suffered an internal error. Please save this page and send it to health.istmhelpdesk@xxxxxxxxxxxxxxx with details of what you were doing at the time this message appeared.
URL: http://mybugs/
Template->process() failed twice.
First error: undef error - DBD::mysql::st execute failed: Unknown column 'subclass' in 'field list' [for Statement "SELECT name, default_value, is_enabled, subclass FROM setting ORDER BY name"] at /usr/share/perl5/Bugzilla/User/Setting.pm line 211 Bugzilla::User::Setting::get_defaults() called at /usr/share/perl5/Bugzilla/User.pm line 349 Bugzilla::User::settings('Bugzilla::User=HASH(0x85d4c40)') called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/header.html.tmpl line 50 eval {...} called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/header.html.tmpl line 50 eval {...} called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/header.html.tmpl line 16 Template::Provider::__ANON__('Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Document.pm line 155 eval {...} called at /usr/lib/perl5/Template/Document.pm line 153 Template::Document::process('Template::Document=HASH(0x910969c)', 'Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Context.pm line 349 eval {...} called at /usr/lib/perl5/Template/Context.pm line 319 Template::Context::process('Template::Context=HASH(0x9093f64)', 'global/header.html.tmpl', 'HASH(0x90d89d0)') called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/index.html.tmpl line 24 eval {...} called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/index.html.tmpl line 16 Template::Provider::__ANON__('Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Document.pm line 155 eval {...} called at /usr/lib/perl5/Template/Document.pm line 153 Template::Document::process('Template::Document=HASH(0x90bcbb8)', 'Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Context.pm line 349 eval {...} called at /usr/lib/perl5/Template/Context.pm line 319 Template::Context::process('Template::Context=HASH(0x9093f64)', 'Template::Document=HASH(0x90bcbb8)') called at /usr/lib/perl5/Template/Service.pm line 94 eval {...} called at /usr/lib/perl5/Template/Service.pm line 91 Template::Service::process('Template::Service=HASH(0x9093eb0)', 'index.html.tmpl', 'HASH(0x8fb0820)') called at /usr/lib/perl5/Template.pm line 68 Template::process('Bugzilla::Template=HASH(0x90368c0)', 'index.html.tmpl', 'HASH(0x8fb0820)') called at /usr/lib/cgi-bin/bugzilla3/index.cgi line 73
Second error: undef error - DBD::mysql::st execute failed: Unknown column 'subclass' in 'field list' [for Statement "SELECT name, default_value, is_enabled, subclass FROM setting ORDER BY name"] at /usr/share/perl5/Bugzilla/User/Setting.pm line 211 Bugzilla::User::Setting::get_defaults() called at /usr/share/perl5/Bugzilla/User.pm line 349 Bugzilla::User::settings('Bugzilla::User=HASH(0x85d4c40)') called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/header.html.tmpl line 50 eval {...} called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/header.html.tmpl line 50 eval {...} called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/header.html.tmpl line 16 Template::Provider::__ANON__('Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Document.pm line 155 eval {...} called at /usr/lib/perl5/Template/Document.pm line 153 Template::Document::process('Template::Document=HASH(0x910969c)', 'Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Context.pm line 349 eval {...} called at /usr/lib/perl5/Template/Context.pm line 319 Template::Context::process('Template::Context=HASH(0x9093f64)', 'global/header.html.tmpl') called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/code-error.html.tmpl line 1789 eval {...} called at /var/lib/bugzilla3/mybugs/data/template//var/lib/bugzilla3/template/en/default/global/code-error.html.tmpl line 16 Template::Provider::__ANON__('Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Document.pm line 155 eval {...} called at /usr/lib/perl5/Template/Document.pm line 153 Template::Document::process('Template::Document=HASH(0x91c31b4)', 'Template::Context=HASH(0x9093f64)') called at /usr/lib/perl5/Template/Context.pm line 349 eval {...} called at /usr/lib/perl5/Template/Context.pm line 319 Template::Context::process('Template::Context=HASH(0x9093f64)', 'Template::Document=HASH(0x91c31b4)') called at /usr/lib/perl5/Template/Service.pm line 94 eval {...} called at /usr/lib/perl5/Template/Service.pm line 91 Template::Service::process('Template::Service=HASH(0x9093eb0)', 'global/code-error.html.tmpl', 'HASH(0x914728c)') called at /usr/lib/perl5/Template.pm line 68 Template::process('Bugzilla::Template=HASH(0x90368c0)', 'global/code-error.html.tmpl', 'HASH(0x914728c)') called at /usr/share/perl5/Bugzilla/Error.pm line 148 Bugzilla::Error::ThrowTemplateError('Template::Exception=ARRAY(0x91365f0)') called at /usr/lib/cgi-bin/bugzilla3/index.cgi line 73
"
==============================
The output when run sudo ./checksetup.pl
==============================
run-parts --exit-on-error --lsbsysinit /usr/share/bugzilla3/debian//pre-checksetup.d
run-parts: executing /usr/share/bugzilla3/debian//pre-checksetup.d/10fixtemplates
* This is Bugzilla 3.2.0.1-1~hardy2 on perl 5.8.8
* Running on Linux 2.6.24-23-xen #1 SMP Wed Apr 1 23:47:10 UTC 2009
Checking perl modules...
Checking for CGI.pm (v3.21) found v3.15
Checking for TimeDate (v2.21) ok: found v2.22
Checking for PathTools (v0.84) ok: found v3.12
Checking for DBI (v1.41) ok: found v1.601
Checking for Template-Toolkit (v2.15) ok: found v2.19
Checking for Email-Send (v2.00) ok: found v2.192
Checking for Email-MIME (v1.861) ok: found v1.861
Checking for Email-MIME-Modifier (v1.442) ok: found v1.442
Checking available perl DBD modules...
Checking for DBD-Pg (v1.45) not found
Checking for DBD-mysql (v4.00) ok: found v4.005
Checking for DBD-Oracle (v1.19) not found
The following Perl modules are optional:
Checking for GD (v1.20) ok: found v2.35
Checking for Chart (v1.0) ok: found v2.4.1
Checking for Template-GD (any) ok: found v1.56
Checking for GDTextUtil (any) ok: found v0.86
Checking for GDGraph (any) ok: found v1.44
Checking for XML-Twig (any) ok: found v3.32
Checking for MIME-tools (v5.406) ok: found v5.425
Checking for libwww-perl (any) ok: found v2.036
Checking for PatchReader (v0.9.4) not found
Checking for PerlMagick (any) ok: found v6.3.7
Checking for perl-ldap (any) ok: found v0.34
Checking for Authen-SASL (any) ok: found v2.10
Checking for RadiusPerl (any) not found
Checking for SOAP-Lite (any) ok: found v0.69
Checking for HTML-Parser (v3.40) ok: found v3.56
Checking for HTML-Scrubber (any) ok: found v0.08
Checking for Email-MIME-Attachment-Stripper (any) not found
Checking for Email-Reply (any) not found
Checking for mod_perl (v1.999022) ok: found v2.000003
Checking for CGI.pm (v3.11) ok: found v3.15
***********************************************************************
* REQUIRED MODULES *
***********************************************************************
* Bugzilla requires you to install some Perl modules which are either *
* missing from your system, or the version on your system is too old. *
* *
* The latest versions of each module can be installed by running the *
* commands below. *
***********************************************************************
COMMANDS:
apt-get install libcgi-pm-perl
**********************************************************************
* OPTIONAL MODULES *
**********************************************************************
* Certain Perl modules are not required by Bugzilla, but by *
* installing the latest version you gain access to additional *
* features. *
* *
* The optional modules you do not have installed are listed below, *
* with the name of the feature they enable. If you want to install *
* one of these modules, just run the appropriate command in the *
* "COMMANDS TO INSTALL" section. *
**********************************************************************
***********************************************************************
* MODULE NAME * ENABLES FEATURE(S) *
***********************************************************************
* PatchReader * Patch Viewer *
* RadiusPerl * RADIUS Authentication *
* Email-MIME-Attachment-Stripper * Inbound Email *
* Email-Reply * Inbound Email *
***********************************************************************
COMMANDS TO INSTALL:
PatchReader: /usr/bin/perl install-module.pl PatchReader
RadiusPerl: /usr/bin/perl install-module.pl Authen::Radius
Email-MIME-Attachment-Stripper: /usr/bin/perl install-module.pl Email::MIME::Attachment::Stripper
Email-Reply: /usr/bin/perl install-module.pl Email::Reply
To attempt an automatic install of every required and optional module
with one command, do:
/usr/bin/perl install-module.pl --all
Running checksetup.pl for site: mybugs
* This is Bugzilla 3.2.0.1-1~hardy2 on perl 5.8.8
* Running on Linux 2.6.24-23-xen #1 SMP Wed Apr 1 23:47:10 UTC 2009
Checking perl modules...
Checking for CGI.pm (v3.21) found v3.15
Checking for TimeDate (v2.21) ok: found v2.22
Checking for PathTools (v0.84) ok: found v3.12
Checking for DBI (v1.41) ok: found v1.601
Checking for Template-Toolkit (v2.15) ok: found v2.19
Checking for Email-Send (v2.00) ok: found v2.192
Checking for Email-MIME (v1.861) ok: found v1.861
Checking for Email-MIME-Modifier (v1.442) ok: found v1.442
Checking available perl DBD modules...
Checking for DBD-Pg (v1.45) not found
Checking for DBD-mysql (v4.00) ok: found v4.005
Checking for DBD-Oracle (v1.19) not found
The following Perl modules are optional:
Checking for GD (v1.20) ok: found v2.35
Checking for Chart (v1.0) ok: found v2.4.1
Checking for Template-GD (any) ok: found v1.56
Checking for GDTextUtil (any) ok: found v0.86
Checking for GDGraph (any) ok: found v1.44
Checking for XML-Twig (any) ok: found v3.32
Checking for MIME-tools (v5.406) ok: found v5.425
Checking for libwww-perl (any) ok: found v2.036
Checking for PatchReader (v0.9.4) not found
Checking for PerlMagick (any) ok: found v6.3.7
Checking for perl-ldap (any) ok: found v0.34
Checking for Authen-SASL (any) ok: found v2.10
Checking for RadiusPerl (any) not found
Checking for SOAP-Lite (any) ok: found v0.69
Checking for HTML-Parser (v3.40) ok: found v3.56
Checking for HTML-Scrubber (any) ok: found v0.08
Checking for Email-MIME-Attachment-Stripper (any) not found
Checking for Email-Reply (any) not found
Checking for mod_perl (v1.999022) ok: found v2.000003
Checking for CGI.pm (v3.11) ok: found v3.15
***********************************************************************
* REQUIRED MODULES *
***********************************************************************
* Bugzilla requires you to install some Perl modules which are either *
* missing from your system, or the version on your system is too old. *
* *
* The latest versions of each module can be installed by running the *
* commands below. *
***********************************************************************
COMMANDS:
/usr/bin/perl install-module.pl CGI
**********************************************************************
* OPTIONAL MODULES *
**********************************************************************
* Certain Perl modules are not required by Bugzilla, but by *
* installing the latest version you gain access to additional *
* features. *
* *
* The optional modules you do not have installed are listed below, *
* with the name of the feature they enable. If you want to install *
* one of these modules, just run the appropriate command in the *
* "COMMANDS TO INSTALL" section. *
**********************************************************************
***********************************************************************
* MODULE NAME * ENABLES FEATURE(S) *
***********************************************************************
* PatchReader * Patch Viewer *
* RadiusPerl * RADIUS Authentication *
* Email-MIME-Attachment-Stripper * Inbound Email *
* Email-Reply * Inbound Email *
***********************************************************************
COMMANDS TO INSTALL:
PatchReader: /usr/bin/perl install-module.pl PatchReader
RadiusPerl: /usr/bin/perl install-module.pl Authen::Radius
Email-MIME-Attachment-Stripper: /usr/bin/perl install-module.pl Email::MIME::Attachment::Stripper
Email-Reply: /usr/bin/perl install-module.pl Email::Reply
To attempt an automatic install of every required and optional module
with one command, do:
/usr/bin/perl install-module.pl --all
run-parts --exit-on-error --lsbsysinit /usr/share/bugzilla3/debian//post-checksetup.d
run-parts: executing /usr/share/bugzilla3/debian//post-checksetup.d/10permissions
run-parts: executing /usr/share/bugzilla3/debian//post-checksetup.d/90checkwebdot
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