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[kenden <1400470@xxxxxxxxxxxxxxxxxx>]

Confirmed, this happens with my phone (Nexus 5) on Ubuntu 14.04 / Mint
17.1. Shotwell 0.18.0

Workaround, from:
https://answers.launchpad.net/ubuntu/+source/shotwell/+question/157569

"Shotwell is supposed to popup a dialog asking you to unmount, however there are cases where this doesn't work. 
You may have to unmount the camera in Nautilus before starting Shotwell."

Unmounting in Nautilus before starting Shotwell works for me.

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https://bugs.launchpad.net/bugs/1400470

Title:
  cannot download photos using shotwell via usb

Status in shotwell package in Ubuntu:
  Confirmed

Bug description:
  I get error message "Unable to fetch previews from the camera:
  Could not claim the USB device (-53)" when I try to connect my camera and download photos to the PC using Shotwell. I have also installed gThumb and still same message.

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