ubuntustudio-bugs team mailing list archive

[Jeremy Bicha <jbicha@xxxxxxxxx>]

*** This bug is a duplicate of bug 1573408 ***
    https://bugs.launchpad.net/bugs/1573408

Fernando, it is a normal update now. It was only a proposed update for a
few days so it could be tested first to make sure it fixed bugs and
didn't make things worse. The fix is also included in Ubuntu 16.04.1.

If it's still not working, please run ubuntu-bug gnome-software to
report a new bug.

You may find it helpful to read "How to report bugs effectively"
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
if you could provide a complete description of the problem.

We have instructions on debugging some types of problems at
http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:
1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).
Thanks!

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https://bugs.launchpad.net/bugs/1573206

Title:
  GNOME Software does not install third-party .deb packages

Status in gdebi:
  New
Status in GNOME Software:
  New
Status in GRadio:
  New
Status in Ubuntu GNOME:
  Triaged
Status in Ubuntu Studio:
  Triaged
Status in gnome-software package in Ubuntu:
  Triaged

Bug description:
  Ubuntu 16.04 LTS (clean install). 64-bit. Final release.
  Gnome-software version: 3.20.1+git20160420.1.ca63436.ubuntu-xenial-0ubuntu2
    Version table:
   *** 3.20.1+git20160420.1.ca63436.ubuntu-xenial-0ubuntu2 500
          500 http://no.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
          100 /var/lib/dpkg/status

  I intended to install MEGA Sync Client, Google Chrome and Dropbox by
  downloading the needed packages from their websites (respectively
  https://mega.nz/#sync and https://www.google.com/chrome/ and
  https://www.dropbox.com/install?os=lnx ). I opened the packages one by
  one with gnome-software and pressed Install - nothing, except for a
  super-quick progress bar animation, happened. No matter how many times
  I tried, same result. Also, an icon pops up on the panel saying
  "Waiting to install", but nothing seems to happen.

  This only seems to happen with third-party packages; installing a
  random deb from packages.ubuntu.com/xenial worked.

  I even tried to reinstall the system to make this work, but same
  problem.

  Gdebi, however, installs the packages as expected.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: gnome-software 3.20.1+git20160420.1.ca63436.ubuntu-xenial-0ubuntu2
  ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
  Uname: Linux 4.4.0-21-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Apr 21 21:01:52 2016
  EcryptfsInUse: Yes
  ExecutablePath: /usr/bin/gnome-software
  InstallationDate: Installed on 2016-04-21 (0 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  ProcEnviron:
   LANGUAGE=nn_NO:nn:no_NO:no:nb_NO:nb:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=nn_NO.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-software
  UpgradeStatus: No upgrade log present (probably fresh install)

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