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[Bug 1400470] Re: cannot download photos using shotwell via usb

 

Why was this incomplete? If a bug is incomplete, there needs to be some
reason as to why. It seems to be very well confirmed by ~30 people.

** Changed in: shotwell (Ubuntu)
       Status: Incomplete => Confirmed

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https://bugs.launchpad.net/bugs/1400470

Title:
  cannot download photos using shotwell via usb

Status in shotwell package in Ubuntu:
  Confirmed

Bug description:
  I get error message "Unable to fetch previews from the camera:
  Could not claim the USB device (-53)" when I try to connect my camera and download photos to the PC using Shotwell. I have also installed gThumb and still same message.

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References