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[Bug 1400470] Re: cannot download photos using shotwell via usb

 

I use Ubuntu 17.04 64bit. I have this problem with my Canon 120IS. I do
not know how to "unmount" using nautilus as no icon appears to unmount.
A complete shutdown-restart did not see the camera until I had done this
several times. I tried several available usb ports. Funny, when I
initiate playback on the camera it does launch Shotwell. It is just that
Shotwell does not show the camera.

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https://bugs.launchpad.net/bugs/1400470

Title:
  cannot download photos using shotwell via usb

Status in shotwell package in Ubuntu:
  Confirmed

Bug description:
  I get error message "Unable to fetch previews from the camera:
  Could not claim the USB device (-53)" when I try to connect my camera and download photos to the PC using Shotwell. I have also installed gThumb and still same message.

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