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[Bug 1400470] Re: cannot download photos using shotwell via usb

 

Same problem here with Ubuntu Gnome 17.04
Workaround #2 works, but it's annoying.

For the record this bug has the biggest "Heat score" of all Shotwell
bugs (148 at this time, top right of screen), and it has been open for
since 2014

And now ?
Importance : Undecided
Assigned to : Unassigned

So what's the point of heat system ? (Real question)

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https://bugs.launchpad.net/bugs/1400470

Title:
  cannot download photos using shotwell via usb

Status in shotwell package in Ubuntu:
  Confirmed

Bug description:
  I get error message "Unable to fetch previews from the camera:
  Could not claim the USB device (-53)" when I try to connect my camera and download photos to the PC using Shotwell. I have also installed gThumb and still same message.

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References