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Message #06875
[Bug 1400470] Re: cannot download photos using shotwell via usb
This problem is still present: Shotwell cannot access the camera
although it is aware of its existence (it is correctly listed in the LH
side menu, in my case a Kodak EZ200).
The recommended method of unmounting the device in a file manager seems
to be bogus for many people: no device is mounted, so there's nothing to
unmount.
Something, somewhere, is grabbing the device when it is plugged in, and
nothing seems to be able to detect *what* process is responsible. I'm
attaching the syslog from when I plug it in. Perhaps someone with better
usb-fu can make sense of it.
** Attachment added: "syslog of plugging in Kodak EZ200 under Mint 18"
https://bugs.launchpad.net/ubuntu/+source/shotwell/+bug/1400470/+attachment/5146822/+files/ez200
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https://bugs.launchpad.net/bugs/1400470
Title:
cannot download photos using shotwell via usb
Status in shotwell package in Ubuntu:
Fix Committed
Bug description:
I get error message "Unable to fetch previews from the camera:
Could not claim the USB device (-53)" when I try to connect my camera and download photos to the PC using Shotwell. I have also installed gThumb and still same message.
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References