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[Bug 1961810] [NEW] Sound not working after upgrade to Xubuntu 21.10

 

Public bug reported:

I installed Xubuntu 21.04 (as the only operating system) on my Acer Chromebook CB3-111. Everything was working fine, including the sound. I upgraded to Xubuntu 21.10 as advised and now there is no sound. The Sound application shows that there are no hardware devices so the sound hardware must not have been detected.
To be sure, I reinstalled version 21.04 from scratch and upgraded to 21.10 again and I have the same problem. I had previously installed version 21.10 from scratch and had the same problem so I reverted to 21.04. But I now upgraded to 21.10 as I was directed to do so.
I have today (22/02/22) installed the latest updates for 21.10 but the problem remains.
Something in version 21.10 must have broken what was in version 21.04.
Please investigate.
Thanks
Steve

** Affects: pavucontrol (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1961810

Title:
  Sound not working after upgrade to Xubuntu 21.10

Status in pavucontrol package in Ubuntu:
  New

Bug description:
  I installed Xubuntu 21.04 (as the only operating system) on my Acer Chromebook CB3-111. Everything was working fine, including the sound. I upgraded to Xubuntu 21.10 as advised and now there is no sound. The Sound application shows that there are no hardware devices so the sound hardware must not have been detected.
  To be sure, I reinstalled version 21.04 from scratch and upgraded to 21.10 again and I have the same problem. I had previously installed version 21.10 from scratch and had the same problem so I reverted to 21.04. But I now upgraded to 21.10 as I was directed to do so.
  I have today (22/02/22) installed the latest updates for 21.10 but the problem remains.
  Something in version 21.10 must have broken what was in version 21.04.
  Please investigate.
  Thanks
  Steve

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