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[Hadmut Danisch <2114914@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

Hi,
I'm using:
- Lubuntu 24.04
- inkscape
- cups
- Brother Labelprinter QL-820NWBc 

to print 29x90mm to print labels.


Last time, I printed, a year ago, around June 2024, it worked perfectly. I made labels in inkscape, set the paper size to 29x90mm, printed them – everything right. 


Now, same computer, same Lubuntu (just updated), same printer, same labels: Doesn't work correctly anymore. It prints, but the label is tiny, extremely scaled down, as if it was fit into a A4 page, and the A4 was scaled down into 29mm height, although all printer settings, both in the cups admin settings, and the inkscape print menu seem perfectly correct. Occurs in both cases, whether I set auto fit in or not. 


Observation: If I do print from inkscape into a PDF file, and then send the PDF to the printer with 

 cups.lp -d Brother_QL_820NWB Print_Aufkleber3-job_192.pdf

everything works fine.


I wanted to debug, how inkscape is launching the print job, and what it sends, with strace, but inkscape does not launch a sub process, but directly sends its jobs to cups. 


Since cups does not delete it's jobs afterwards, I was able to check the print files, but except from different orientations, they do look correct.


Therefore, I'd have two questions:


1) What has changed since last june?

2) How would I debug inkscape printing, especially all print
paramenters?

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: inkscape 1.2.2-2ubuntu12
ProcVersionSignature: Ubuntu 6.8.0-60.63-generic 6.8.12
Uname: Linux 6.8.0-60-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.28.1-0ubuntu3.7
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
Date: Wed Jun 18 17:51:46 2025
InstallationDate: Installed on 2022-12-25 (906 days ago)
InstallationMedia: Xubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
SourcePackage: inkscape
UpgradeStatus: Upgraded to noble on 2024-06-24 (359 days ago)

** Affects: inkscape (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble

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https://bugs.launchpad.net/bugs/2114914

Title:
  inkscape send job to printer wrongly

Status in inkscape package in Ubuntu:
  New

Bug description:
  Hi,
  I'm using:
  - Lubuntu 24.04
  - inkscape
  - cups
  - Brother Labelprinter QL-820NWBc 

  to print 29x90mm to print labels.

  
  Last time, I printed, a year ago, around June 2024, it worked perfectly. I made labels in inkscape, set the paper size to 29x90mm, printed them – everything right. 

  
  Now, same computer, same Lubuntu (just updated), same printer, same labels: Doesn't work correctly anymore. It prints, but the label is tiny, extremely scaled down, as if it was fit into a A4 page, and the A4 was scaled down into 29mm height, although all printer settings, both in the cups admin settings, and the inkscape print menu seem perfectly correct. Occurs in both cases, whether I set auto fit in or not. 

  
  Observation: If I do print from inkscape into a PDF file, and then send the PDF to the printer with 

   cups.lp -d Brother_QL_820NWB Print_Aufkleber3-job_192.pdf

  everything works fine.

  
  I wanted to debug, how inkscape is launching the print job, and what it sends, with strace, but inkscape does not launch a sub process, but directly sends its jobs to cups. 

  
  Since cups does not delete it's jobs afterwards, I was able to check the print files, but except from different orientations, they do look correct.

  
  Therefore, I'd have two questions:

  
  1) What has changed since last june?

  2) How would I debug inkscape printing, especially all print
  paramenters?

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: inkscape 1.2.2-2ubuntu12
  ProcVersionSignature: Ubuntu 6.8.0-60.63-generic 6.8.12
  Uname: Linux 6.8.0-60-generic x86_64
  NonfreeKernelModules: zfs
  ApportVersion: 2.28.1-0ubuntu3.7
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: XFCE
  Date: Wed Jun 18 17:51:46 2025
  InstallationDate: Installed on 2022-12-25 (906 days ago)
  InstallationMedia: Xubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
  SourcePackage: inkscape
  UpgradeStatus: Upgraded to noble on 2024-06-24 (359 days ago)

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