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Message #08180
[Bug 1626808] Re: Unable to log in from bq Aquaris tablet
** Project changed: ubuntuone-client => ubuntuone-credentials (Ubuntu)
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https://bugs.launchpad.net/bugs/1626808
Title:
Unable to log in from bq Aquaris tablet
Status in Canonical SSO provider:
New
Status in ubuntuone-credentials package in Ubuntu:
New
Bug description:
Hi
I have five Aquaris tablets I am installing some new products I have
built onto.
On one tablet, when I try to log in to the Ubuntu One so I can get the
terminal app, I enter my email and password (correct) to log in, but I
am not logged in and the terminal app does not download.
Without the terminal app installed I cannot run any diagnostics or get
any information about what is going wrong.
This setup, where terminal is not on the Tablet OS by default, totally
SUCKS.
I need support urgently.
I cannot provide log files to you or anything else. Presumably the
Ubuntu Web web site logs will say that I am trying to log in from a
Tablet device. I wish I had some logs myself...
Mark Anson
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