unity-api-bugs team mailing list archive

[Mark Anson <mark.anson@xxxxxxxxx>]

thanks i will try this
mark

On 24 Sep 2016 6:01 AM, "Rodney Dawes" <1626808@xxxxxxxxxxxxxxxxxx>
wrote:

> Can you attach before/after screenshots? You should be able to take a
> screenshot by pressing both Vol Up+Vol Dn at the same time. You should
> be able to attach them to the bug via the browser on the M10 or transfer
> them via USB to a PC for attaching to the bug.
>
> If you attach with USB and with developer mode enabled, you can use the
> "phablet-shell" tool on Ubuntu to shell in to the tablet, and watch
> /home/phablet/.cache/upstart/dbus.log while trying to log in. There may
> be some indication of what's going on printed to this file while
> attempting to log in.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1626808
>
> Title:
>   Unable to log in from bq Aquaris tablet
>
> Status in Canonical SSO provider:
>   New
> Status in ubuntuone-credentials package in Ubuntu:
>   New
>
> Bug description:
>   Hi
>
>   I have five Aquaris tablets I am installing some new products I have
>   built onto.
>
>   On one tablet, when I try to log in to the Ubuntu One so I can get the
>   terminal app, I enter my email and password (correct) to log in, but I
>   am not logged in and the terminal app does not download.
>
>   Without the terminal app installed I cannot run any diagnostics or get
>   any information about what is going wrong.
>
>   This setup, where terminal is not on the Tablet OS by default, totally
>   SUCKS.
>
>   I need support urgently.
>
>   I cannot provide log files to you or anything else. Presumably the
>   Ubuntu Web web site logs will say that I am trying to log in from a
>   Tablet device. I wish I had some logs myself...
>
>   Mark Anson
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/canonical-identity-provider/+
> bug/1626808/+subscriptions
>

-- 
You received this bug notification because you are a member of Unity API
bugs, which is subscribed to ubuntuone-credentials in Ubuntu.
https://bugs.launchpad.net/bugs/1626808

Title:
  Unable to log in from bq Aquaris tablet

Status in Canonical SSO provider:
  New
Status in ubuntuone-credentials package in Ubuntu:
  New

Bug description:
  Hi

  I have five Aquaris tablets I am installing some new products I have
  built onto.

  On one tablet, when I try to log in to the Ubuntu One so I can get the
  terminal app, I enter my email and password (correct) to log in, but I
  am not logged in and the terminal app does not download.

  Without the terminal app installed I cannot run any diagnostics or get
  any information about what is going wrong.

  This setup, where terminal is not on the Tablet OS by default, totally
  SUCKS.

  I need support urgently.

  I cannot provide log files to you or anything else. Presumably the
  Ubuntu Web web site logs will say that I am trying to log in from a
  Tablet device. I wish I had some logs myself...

  Mark Anson

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-identity-provider/+bug/1626808/+subscriptions