On Fri, 2010-04-23 at 11:36 -0700, Eric Pritchett wrote:
I'd like to suggest having a Compact Menu View mode enabled by default
for most windows/apps. The thinking is if a user only uses the File,
Edit, View, Help, etc 5 times out of 100 and uses the icons below it
95/100 times then wouldn't it be better to hide the menu?
MS Office did this at least up to Office 2003 (dunno about 2007/2010),
and as far as I can tell it was a big failure. I know only two groups of
users: those that turn it off immediately and those who are continually
confused by it. We turn it off by default in our company (15,000 staff)
because tests indicated that the number of generated helpdesk calls
along the lines of "I know that this feature exists because I have used
it before, but for the life of me I cannot find it anymore" would be
rather large.