unity-design team mailing list archive

[Matteo Pagliazzi <matteopagliazzi@xxxxxxxxx>]

I think that a tour for ubuntu is a must have.

It should be interactive showing users how to do this and this action
stepby step.

Maybe it could have some links to install codecs, flash player...

I also think that Ubuntu should have full translated isos at least for
main languages.



Il giorno 03/giu/2011, alle ore 19:08, Ed Lin <edlin280@xxxxxxxxx> ha scritto:

> On Fri, Jun 3, 2011 at 2:13 PM, Remco <remco47@xxxxxxxxx> wrote:
>> I think we can ignore feelings of belittlement of adventurous people.
>> They would feel belittled by automatic codec install, bash command
>> installation suggestions; everything that helps new users.
>
> Oh my, are you serious?
> There is a huge difference between a "welcome tour" (remember XP?) and
> useful features, automation and intuitive interfaces.
>
>> For every adventurous person we lose, we will gain 100 users who have
>> no idea what that bar on the left is, what those icons in the
>> top-right are, how you find applications, etc.
>
> If they don't have an idea what to do with those bars and icons we
> need to throw out Unity and start from scratch.
>
>> Help is a perfect introduction for new users (English-only though).
>> Seriously, take a look at Help. It's awesome.
>
> See, that's the problem. No one does. Neither the "adventurous" nor
> the "noobs" who could need it.
>
>> Bringing it up once is not a good idea, I agree. To maximize
>> predictability, Help should be brought up on every login, until the
>> user clicks on a button "Don't show this next time I log in".
>
> A nag screen, how lovely!
>
>> I know that most technical people feel like they don't need help. I'm
>> such a person, and I would go to Google before starting Help. That's
>> why it's such a great idea to shove Help into their face the first
>> time they use the computer. It may be annoying at first, but curiosity
>> will take over and they'll start exploring, for example, the "Tips &
>> tricks" section.
>
> No they won't. The screen will nag me and the people who should read
> the tips and tricks will nag me too ;)
> Even if they did read it,it wouldn't make a difference. Appeal to
> authority: I say this based on my experience in "tech support".
>
> Do Android and iOS need a welcome tour? No. And neither should we.
>
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