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["frederik.nnaji@xxxxxxxxx" <frederik.nnaji@xxxxxxxxx>]

For instant messaging via Telepathy, Unity uses the default frontend
offered by Empathy.
Empathy has 2 main types of windows:
* Contact List
* Conversation

Audio/Video conversations are improving, their windows represent a subtype
of Conversation window.
Hopefully enough, A/V conversations can sooner or later be incorporated
into the text-chat Conversation window, which would make Instant Messaging
and VoiP much simpler to conceive on a UI design level.

The Unity Launcher for Empathy is curretly misleading.
Empathy is a technology, more like a frontend for 2  applications:
1) Live Contact List
2) Instant Conversation Dialog

The Launcher itself is shaped as a speech bubble, which indicates something
related to chat..
This does not indicate, that i'm really about to open a Contact List.
Confusing.

I'd suggest the following:
Offer seperate Launchers for Contact List and Conversation Windows
respectively.
The Conversation Window Launcher icon will be that friendly chat-bubble,
while the Contact List Launcher icon will be a symbolic illustration
indicating "Contacts", or perhaps a transitional solution:
the Telepathy logo itself.

greetz ;)