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[Bug 1260075] Re: VMware: NotAuthenticated occurred in the call to RetrievePropertiesEx

 

Marked High because this impacts the CI environment we use to approve
other patches. If not for that context, I would mark this Medium.

** Changed in: nova
       Status: New => Confirmed

** Changed in: nova
   Importance: Undecided => High

** Changed in: nova
     Assignee: (unassigned) => Sabari Kumar Murugesan (smurugesan)

** Changed in: nova
    Milestone: None => icehouse-2

** Also affects: openstack-vmwareapi-team
   Importance: Undecided
       Status: New

** Changed in: openstack-vmwareapi-team
       Status: New => Confirmed

** Changed in: openstack-vmwareapi-team
   Importance: Undecided => High

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https://bugs.launchpad.net/bugs/1260075

Title:
  VMware: NotAuthenticated occurred in the call to RetrievePropertiesEx

Status in OpenStack Compute (Nova):
  Confirmed
Status in The OpenStack VMwareAPI subTeam:
  Confirmed

Bug description:
  The VMware Minesweeper CI occasionally runs into this error when
  trying to boot an instance:

  2013-12-11 04:50:15.048 20785 DEBUG nova.virt.vmwareapi.driver [-] Task [ReconfigVM_Task] (returnval){
     value = "task-322"
     _type = "Task"
   } status: success _poll_task /opt/stack/nova/nova/virt/vmwareapi/driver.py:926
  Reconfigured VM instance to enable vnc on port - 5986 _set_vnc_config /opt/stack/nova/nova/virt/vmwareapi/vmops.py:1461
  Instance failed to spawn
  Traceback (most recent call last):
    File "/opt/stack/nova/nova/compute/manager.py", line 1461, in _spawn
      block_device_info)
    File "/opt/stack/nova/nova/virt/vmwareapi/driver.py", line 628, in spawn
      admin_password, network_info, block_device_info)
    File "/opt/stack/nova/nova/virt/vmwareapi/vmops.py", line 435, in spawn
      upload_folder, upload_name + ".vmdk")):
    File "/opt/stack/nova/nova/virt/vmwareapi/vmops.py", line 1556, in _check_if_folder_file_exists
      "browser")
    File "/opt/stack/nova/nova/virt/vmwareapi/vim_util.py", line 173, in get_dynamic_property
      property_dict = get_dynamic_properties(vim, mobj, type, [property_name])
    File "/opt/stack/nova/nova/virt/vmwareapi/vim_util.py", line 179, in get_dynamic_properties
      obj_content = get_object_properties(vim, None, mobj, type, property_names)
    File "/opt/stack/nova/nova/virt/vmwareapi/vim_util.py", line 168, in get_object_properties
      options=options)
    File "/opt/stack/nova/nova/virt/vmwareapi/vim.py", line 187, in vim_request_handler
      fault_checker(response)
    File "/opt/stack/nova/nova/virt/vmwareapi/error_util.py", line 99, in retrievepropertiesex_fault_checker
      exc_msg_list))
  VimFaultException: Error(s) NotAuthenticated occurred in the call to RetrievePropertiesEx

  Full logs here for a CI build where this occurred are available here:
  http://162.209.83.206/logs/35303/31/

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References