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[Bug 1125622] Re: ImportError due to missing dependencies

 

[Expired for OpenStack Dashboard (Horizon) because there has been no
activity for 60 days.]

** Changed in: horizon
       Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1125622

Title:
  ImportError due to missing dependencies

Status in OpenStack Dashboard (Horizon):
  Expired

Bug description:
  Users report seeing ImportErrors during Horizon startup. One of those
  is "ImportError: cannot import name base" which is a symptom of the
  failure to load all dependent modules.

  The cause therefore would appear to be incomplete or erroneous
  installation documentation.

  Please include the steps used to install Horizon and its dependencies
  in future reports or they will not be helpful, thanks!


  The original bug report follows:

  openstack-dashboard 2013.1~g2-0ubuntu1~cloud0

  Just reload any page a few times and 50% of the time you will get an internal error, and this in the apache logs:
  (...)
  [Thu Feb 14 22:30:12 2013] [error] [client 192.168.64.1]   File "/usr/share/openstack-dashboard/openstack_dashboard/wsgi/../../openstack_dashboard/api/keystone.py", line 36, in <module>, referer: http://192.168.69.163/horizon
  [Thu Feb 14 22:30:12 2013] [error] [client 192.168.64.1]     from openstack_dashboard.api import base, referer: http://192.168.69.163/horizon
  [Thu Feb 14 22:30:12 2013] [error] [client 192.168.64.1] ImportError: cannot import name base, referer: http://192.168.69.163/horizon

  Full backtrace attached.

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