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Message #50303
[Bug 1125622] Re: ImportError due to missing dependencies
[Expired for OpenStack Dashboard (Horizon) because there has been no
activity for 60 days.]
** Changed in: horizon
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/1125622
Title:
ImportError due to missing dependencies
Status in OpenStack Dashboard (Horizon):
Expired
Bug description:
Users report seeing ImportErrors during Horizon startup. One of those
is "ImportError: cannot import name base" which is a symptom of the
failure to load all dependent modules.
The cause therefore would appear to be incomplete or erroneous
installation documentation.
Please include the steps used to install Horizon and its dependencies
in future reports or they will not be helpful, thanks!
The original bug report follows:
openstack-dashboard 2013.1~g2-0ubuntu1~cloud0
Just reload any page a few times and 50% of the time you will get an internal error, and this in the apache logs:
(...)
[Thu Feb 14 22:30:12 2013] [error] [client 192.168.64.1] File "/usr/share/openstack-dashboard/openstack_dashboard/wsgi/../../openstack_dashboard/api/keystone.py", line 36, in <module>, referer: http://192.168.69.163/horizon
[Thu Feb 14 22:30:12 2013] [error] [client 192.168.64.1] from openstack_dashboard.api import base, referer: http://192.168.69.163/horizon
[Thu Feb 14 22:30:12 2013] [error] [client 192.168.64.1] ImportError: cannot import name base, referer: http://192.168.69.163/horizon
Full backtrace attached.
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