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[Bug 1654990] [NEW] Vm creation getting failed with image not found error

To: yahoo-eng-team@xxxxxxxxxxxxxxxxxxx
From: Manav <manav.kiit@xxxxxxxxx>
Date: Mon, 09 Jan 2017 11:28:02 -0000
Reply-to: Bug 1654990 <1654990@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

We have Liberty setup with all services in HA. Sometimes vm creation is
getting failed throwing below error. We are getting this error randomly.

" nCould not find image fdc-centos7-image: 500 Internal Server Error
Unexpected API Error. Please report this at
http://bugs.launchpad.net/nova/ and attach the Nova API log if
possible.\n<class 'glanceclient.exc.HTTPServiceUnavailable'>\n\n "

Below is the nova api log:

2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions [req-6f2cacb2-c36b-464e-b816-3caad8c24746 3612616185a748f788fb0532729ccc3a 5896939c506840c2bf083cb1100bee2b - - -] Unexpected exception in API method
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions Traceback (most recent call last):
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/nova/api/openstack/extensions.py", line 478, in wrapped
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     return f(*args, **kwargs)
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/nova/api/openstack/compute/images.py", line 145, in detail
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     **page_params)
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/nova/image/api.py", line 68, in get_all
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     return session.detail(context, **kwargs)
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/nova/image/glance.py", line 284, in detail
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     for image in images:
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/glanceclient/v1/images.py", line 254, in list
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     for image in paginate(params, return_request_id):
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/glanceclient/v1/images.py", line 238, in paginate
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     images, resp = self._list(url, "images")
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/glanceclient/v1/images.py", line 63, in _list
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     resp, body = self.client.get(url)
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/glanceclient/common/http.py", line 280, in get
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     return self._request('GET', url, **kwargs)
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/glanceclient/common/http.py", line 272, in _request
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     resp, body_iter = self._handle_response(resp)
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/glanceclient/common/http.py", line 93, in _handle_response
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     raise exc.from_response(resp, resp.content)
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions HTTPInternalServerError: 500 Internal Server Error: The server has either erred or is incapable of performing the requested operation. (HTTP 500)
2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions
2017-01-09 05:19:00.583 592 INFO nova.api.openstack.wsgi [req-6f2cacb2-c36b-464e-b816-3caad8c24746 3612616185a748f788fb0532729ccc3a 5896939c506840c2bf083cb1100bee2b - - -] HTTP exception thrown: Unexpected API Error. Please report this at http://bugs.launchpad.net/nova/ and attach the Nova API log if possible.
<class 'glanceclient.exc.HTTPInternalServerError'>

** Affects: nova
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1654990

Title:
  Vm creation getting failed with image not found error

Status in OpenStack Compute (nova):
  New

Bug description:
  We have Liberty setup with all services in HA. Sometimes vm creation
  is getting failed throwing below error. We are getting this error
  randomly.

  " nCould not find image fdc-centos7-image: 500 Internal Server Error
  Unexpected API Error. Please report this at
  http://bugs.launchpad.net/nova/ and attach the Nova API log if
  possible.\n<class 'glanceclient.exc.HTTPServiceUnavailable'>\n\n "

  Below is the nova api log:

  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions [req-6f2cacb2-c36b-464e-b816-3caad8c24746 3612616185a748f788fb0532729ccc3a 5896939c506840c2bf083cb1100bee2b - - -] Unexpected exception in API method
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions Traceback (most recent call last):
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/nova/api/openstack/extensions.py", line 478, in wrapped
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     return f(*args, **kwargs)
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/nova/api/openstack/compute/images.py", line 145, in detail
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     **page_params)
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/nova/image/api.py", line 68, in get_all
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     return session.detail(context, **kwargs)
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/nova/image/glance.py", line 284, in detail
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     for image in images:
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/glanceclient/v1/images.py", line 254, in list
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     for image in paginate(params, return_request_id):
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/glanceclient/v1/images.py", line 238, in paginate
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     images, resp = self._list(url, "images")
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/glanceclient/v1/images.py", line 63, in _list
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     resp, body = self.client.get(url)
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/glanceclient/common/http.py", line 280, in get
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     return self._request('GET', url, **kwargs)
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/glanceclient/common/http.py", line 272, in _request
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     resp, body_iter = self._handle_response(resp)
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/site-packages/glanceclient/common/http.py", line 93, in _handle_response
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions     raise exc.from_response(resp, resp.content)
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions HTTPInternalServerError: 500 Internal Server Error: The server has either erred or is incapable of performing the requested operation. (HTTP 500)
  2017-01-09 05:19:00.582 592 ERROR nova.api.openstack.extensions
  2017-01-09 05:19:00.583 592 INFO nova.api.openstack.wsgi [req-6f2cacb2-c36b-464e-b816-3caad8c24746 3612616185a748f788fb0532729ccc3a 5896939c506840c2bf083cb1100bee2b - - -] HTTP exception thrown: Unexpected API Error. Please report this at http://bugs.launchpad.net/nova/ and attach the Nova API log if possible.
  <class 'glanceclient.exc.HTTPInternalServerError'>

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Follow ups

[Bug 1654990] Re: Vm creation getting failed with image not found error
From: Lee Yarwood, 2017-01-11