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[Bug 1705161] Re: Instance is not able to launch

To: yahoo-eng-team@xxxxxxxxxxxxxxxxxxx
From: Chris Dent <cdent+lp@xxxxxxxxxxxxx>
Date: Thu, 20 Jul 2017 11:59:53 -0000
Reply-to: Bug 1705161 <1705161@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Looks like your database connection setup is not correct, either in
nova.conf or with username and password on the databasea:

2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions
OperationalError: (pymysql.err.OperationalError) (1045, u"Access denied
for user 'nova'@'controller' (using password: YES)")


If this is not the case, pleae followup with more information.

** Changed in: nova
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/1705161

Title:
  Instance is not able to launch

Status in OpenStack Compute (nova):
  Invalid

Bug description:
  I followed the procedure from https://docs.openstack.org/ocata
  /install-guide-ubuntu/InstallGuide.pdf to build OpenStack environment.

  But while launching instance I got the error as follows;

  Unexpected API Error. Please report this at http://bugs.launchpad.net/nova/ and attach the Nova API log if possible.
  <class 'sqlalchemy.exc.OperationalError'> (HTTP 500) (Request-ID: req-d6a9eec9-0570-4844-9434-d85d04c52883)

  After getting this error, I made a new database for Nova but it is
  using the old database and giving the same error.

  This is the nova-api.log file:
      

  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions Traceback (most recent call last):
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/nova/api/openstack/extensions.py", line 338, in wrapped
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     return f(*args, **kwargs)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/nova/api/validation/__init__.py", line 181, in wrapper
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     return func(*args, **kwargs)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/nova/api/validation/__init__.py", line 181, in wrapper
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     return func(*args, **kwargs)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/nova/api/openstack/compute/servers.py", line 214, in detail
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     servers = self._get_servers(req, is_detail=True)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/nova/api/openstack/compute/servers.py", line 357, in _get_servers
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     sort_keys=sort_keys, sort_dirs=sort_dirs)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/nova/compute/api.py", line 2466, in get_all
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     sort_dirs=sort_dirs)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/nova/compute/api.py", line 2606, in _get_instances_by_filters
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     expected_attrs=fields, sort_keys=sort_keys, sort_dirs=sort_dirs)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/oslo_versionedobjects/base.py", line 184, in wrapper
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     result = fn(cls, context, *args, **kwargs)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/nova/objects/instance.py", line 1220, in get_by_filters
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     use_slave=use_slave, sort_keys=sort_keys, sort_dirs=sort_dirs)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/nova/db/sqlalchemy/api.py", line 235, in wrapper
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     with reader_mode.using(context):
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/contextlib.py", line 17, in __enter__
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     return self.gen.next()
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/oslo_db/sqlalchemy/enginefacade.py", line 944, in _transaction_scope
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     allow_async=self._allow_async) as resource:
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/contextlib.py", line 17, in __enter__
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     return self.gen.next()
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/oslo_db/sqlalchemy/enginefacade.py", line 558, in _session
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     bind=self.connection, mode=self.mode)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/oslo_db/sqlalchemy/enginefacade.py", line 317, in _create_session
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     self._start()
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/oslo_db/sqlalchemy/enginefacade.py", line 403, in _start
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     engine_args, maker_args)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/oslo_db/sqlalchemy/enginefacade.py", line 427, in _setup_for_connection
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     sql_connection=sql_connection, **engine_kwargs)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/oslo_db/sqlalchemy/engines.py", line 155, in create_engine
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     test_conn = _test_connection(engine, max_retries, retry_interval)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/oslo_db/sqlalchemy/engines.py", line 331, in _test_connection
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     return engine.connect()
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/sqlalchemy/engine/base.py", line 2018, in connect
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     return self._connection_cls(self, **kwargs)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/sqlalchemy/engine/base.py", line 72, in __init__
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     if connection is not None else engine.raw_connection()
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/sqlalchemy/engine/base.py", line 2104, in raw_connection
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     self.pool.unique_connection, _connection)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/sqlalchemy/engine/base.py", line 2078, in _wrap_pool_connect
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     e, dialect, self)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/sqlalchemy/engine/base.py", line 1401, in _handle_dbapi_exception_noconnection
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     util.raise_from_cause(newraise, exc_info)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/sqlalchemy/util/compat.py", line 200, in raise_from_cause
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     reraise(type(exception), exception, tb=exc_tb)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/sqlalchemy/engine/base.py", line 2074, in _wrap_pool_connect
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     return fn()
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/sqlalchemy/pool.py", line 318, in unique_connection
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     return _ConnectionFairy._checkout(self)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/sqlalchemy/pool.py", line 713, in _checkout
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     fairy = _ConnectionRecord.checkout(pool)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/sqlalchemy/pool.py", line 480, in checkout
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     rec = pool._do_get()
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/sqlalchemy/pool.py", line 1060, in _do_get
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     self._dec_overflow()
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/sqlalchemy/util/langhelpers.py", line 60, in __exit__
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     compat.reraise(exc_type, exc_value, exc_tb)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/sqlalchemy/pool.py", line 1057, in _do_get
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     return self._create_connection()
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/sqlalchemy/pool.py", line 323, in _create_connection
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     return _ConnectionRecord(self)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/sqlalchemy/pool.py", line 449, in __init__
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     self.connection = self.__connect()
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/sqlalchemy/pool.py", line 607, in __connect
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     connection = self.__pool._invoke_creator(self)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/sqlalchemy/engine/strategies.py", line 97, in connect
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     return dialect.connect(*cargs, **cparams)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/sqlalchemy/engine/default.py", line 385, in connect
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     return self.dbapi.connect(*cargs, **cparams)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/pymysql/__init__.py", line 90, in Connect
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     return Connection(*args, **kwargs)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/pymysql/connections.py", line 688, in __init__
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     self.connect()
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/pymysql/connections.py", line 906, in connect
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     self._request_authentication()
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/pymysql/connections.py", line 1114, in _request_authentication
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     auth_packet = self._read_packet()
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/pymysql/connections.py", line 981, in _read_packet
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     packet.check_error()
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/pymysql/connections.py", line 393, in check_error
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     err.raise_mysql_exception(self._data)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions   File "/usr/lib/python2.7/dist-packages/pymysql/err.py", line 107, in raise_mysql_exception
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions     raise errorclass(errno, errval)
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions OperationalError: (pymysql.err.OperationalError) (1045, u"Access denied for user 'nova'@'controller' (using password: YES)")
  2017-07-19 02:14:14.901 24784 ERROR nova.api.openstack.extensions
  2017-07-19 02:14:14.924 24784 INFO nova.api.openstack.wsgi [req-d6a9eec9-0570-4844-9434-d85d04c52883 85853997d56f424f93d3ac1e723320d3 eb602ce9455b41ad9b66766e62d0ce8d - default default] HTTP exception thrown: Unexpected API Error. Please report this at http://bugs.launchpad.net/nova/ and attach the Nova API log if possible.
  <class 'sqlalchemy.exc.OperationalError'>
  2017-07-19 02:14:14.928 24784 INFO nova.osapi_compute.wsgi.server [req-d6a9eec9-0570-4844-9434-d85d04c52883 85853997d56f424f93d3ac1e723320d3 eb602ce9455b41ad9b66766e62d0ce8d - default default] 192.168.20.29 "GET /v2.1/servers/detail HTTP/1.1" status: 500 len: 572 time: 0.3321712

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References

[Bug 1705161] [NEW] Instance is not able to launch
From: Ankit Purohit, 2017-07-19