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[Bug 1724771] [NEW] start image as instance via horizon failed

 

Public bug reported:

environment:
- fresh/inital installation of OpenStack Pike on Ubuntu 16.04.3 LTS
- Horizon, Glance, Nova and Keystone as components on three different nodes with five compute nodes

steps to procedure until error:
- download cirros-image as described in manual -> donwload worked, image is shown in horizon
- created a flavor (128 MB RAM, 1G HDD,...) -> worked, flavor created
- tried to start image as an instance by klicking on <start>, choosing name and flavor -> failure with the following message:

"Unexpected API Error. Please report this at
http://bugs.launchpad.net/nove/ and attach the NOVA API log if possible.
<class 'keystone1.exceptions.connection.ConnectFailure'> (HTTP 500)
(Request-ID: req-xxxxxxxxxx)"

I expected, that the instance should start...

If I wouldn't get the message with "... please report this at..." I wouldn't do that here. 
So, hopefully we could get an answer resp. solution.

THX & kind regards
Robert

infos:
a) result of command $ dpkg -l | grep nova:

ii  nova-api                           2:16.0.0-0ubuntu2~cloud0                   all          OpenStack Compute - API frontend
ii  nova-common                        2:16.0.0-0ubuntu2~cloud0                   all          OpenStack Compute - common files
ii  nova-conductor                     2:16.0.0-0ubuntu2~cloud0                   all          OpenStack Compute - conductor service
ii  nova-consoleauth                   2:16.0.0-0ubuntu2~cloud0                   all          OpenStack Compute - Console Authenticator
ii  nova-novncproxy                    2:16.0.0-0ubuntu2~cloud0                   all          OpenStack Compute - NoVNC proxy
ii  nova-placement-api                 2:16.0.0-0ubuntu2~cloud0                   all          OpenStack Compute - placement API frontend
ii  nova-scheduler                     2:16.0.0-0ubuntu2~cloud0                   all          OpenStack Compute - virtual machine scheduler
ii  python-nova                        2:16.0.0-0ubuntu2~cloud0                   all          OpenStack Compute Python libraries
ii  python-novaclient                  2:9.1.0-0ubuntu1~cloud0                    all          client library for OpenStack Compute API - Python 2.7

b) hypervisor QEMU
c) storage not implemented yet (CINDER t.b.d.)
d) network not implemented yet (NEUTRON t.b.d)

attachments:
a) nova-api.log file as requested

** Affects: nova
     Importance: Undecided
         Status: New

** Attachment added: "current nova-api.log after error"
   https://bugs.launchpad.net/bugs/1724771/+attachment/4975633/+files/nova-api.log

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https://bugs.launchpad.net/bugs/1724771

Title:
  start image as instance via horizon failed

Status in OpenStack Compute (nova):
  New

Bug description:
  environment:
  - fresh/inital installation of OpenStack Pike on Ubuntu 16.04.3 LTS
  - Horizon, Glance, Nova and Keystone as components on three different nodes with five compute nodes

  steps to procedure until error:
  - download cirros-image as described in manual -> donwload worked, image is shown in horizon
  - created a flavor (128 MB RAM, 1G HDD,...) -> worked, flavor created
  - tried to start image as an instance by klicking on <start>, choosing name and flavor -> failure with the following message:

  "Unexpected API Error. Please report this at
  http://bugs.launchpad.net/nove/ and attach the NOVA API log if
  possible. <class 'keystone1.exceptions.connection.ConnectFailure'>
  (HTTP 500) (Request-ID: req-xxxxxxxxxx)"

  I expected, that the instance should start...

  If I wouldn't get the message with "... please report this at..." I wouldn't do that here. 
  So, hopefully we could get an answer resp. solution.

  THX & kind regards
  Robert

  infos:
  a) result of command $ dpkg -l | grep nova:

  ii  nova-api                           2:16.0.0-0ubuntu2~cloud0                   all          OpenStack Compute - API frontend
  ii  nova-common                        2:16.0.0-0ubuntu2~cloud0                   all          OpenStack Compute - common files
  ii  nova-conductor                     2:16.0.0-0ubuntu2~cloud0                   all          OpenStack Compute - conductor service
  ii  nova-consoleauth                   2:16.0.0-0ubuntu2~cloud0                   all          OpenStack Compute - Console Authenticator
  ii  nova-novncproxy                    2:16.0.0-0ubuntu2~cloud0                   all          OpenStack Compute - NoVNC proxy
  ii  nova-placement-api                 2:16.0.0-0ubuntu2~cloud0                   all          OpenStack Compute - placement API frontend
  ii  nova-scheduler                     2:16.0.0-0ubuntu2~cloud0                   all          OpenStack Compute - virtual machine scheduler
  ii  python-nova                        2:16.0.0-0ubuntu2~cloud0                   all          OpenStack Compute Python libraries
  ii  python-novaclient                  2:9.1.0-0ubuntu1~cloud0                    all          client library for OpenStack Compute API - Python 2.7

  b) hypervisor QEMU
  c) storage not implemented yet (CINDER t.b.d.)
  d) network not implemented yet (NEUTRON t.b.d)

  attachments:
  a) nova-api.log file as requested

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