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[Bug 1761487] Re: Install guide and error message in logs is not clear that [neutron] auth must be configured in nova.conf

 

I've re-opened and changed this to be a docs bug.

** Summary changed:

- Nova, Unexpected API Error while creating VM
+ Install guide and error message in logs is not clear that [neutron] auth must be configured in nova.conf

** Changed in: nova
       Status: Invalid => Confirmed

** Changed in: nova
   Importance: Undecided => Medium

** Tags removed: nova
** Tags added: docs logging serviceability

** Also affects: nova/pike
   Importance: Undecided
       Status: New

** Also affects: nova/queens
   Importance: Undecided
       Status: New

** Changed in: nova/pike
       Status: New => Confirmed

** Changed in: nova/queens
       Status: New => Confirmed

** Changed in: nova/queens
   Importance: Undecided => Medium

** Changed in: nova/pike
   Importance: Undecided => Medium

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https://bugs.launchpad.net/bugs/1761487

Title:
  Install guide and error message in logs is not clear that [neutron]
  auth must be configured in nova.conf

Status in OpenStack Compute (nova):
  Confirmed
Status in OpenStack Compute (nova) pike series:
  Confirmed
Status in OpenStack Compute (nova) queens series:
  Confirmed

Bug description:
  While trying to launch new instance on newly installed test OpenStack
  I get this error:

  Unexpected API Error. Please report this at
  http://bugs.launchpad.net/nova/ and attach the Nova API log if
  possible. <class 'neutronclient.common.exceptions.Unauthorized'> (HTTP
  500) (Request-ID: req-70a6cb07-72d9-41f3-80aa-ae6c230c62da)

  The same error from command line:

  openstack server create --flavor Basic --image cirros \
  >   --nic net-id=f5f0b96c-ab0d-4025-aca3-d2de8f0e6139 --security-group default \
  >   --key-name demo selfservice-instance
  Unexpected API Error. Please report this at http://bugs.launchpad.net/nova/ and attach the Nova API log if possible.
  <class 'neutronclient.common.exceptions.Unauthorized'> (HTTP 500) (Request-ID: req-3050043e-0baa-471b-8c64-3015b38cef56)

  Openstack: Queens

  root@controller:~# dpkg -l | grep nova
  ii  nova-api                            2:17.0.1-0ubuntu1~cloud0                   all          OpenStack Compute - API frontend
  ii  nova-common                         2:17.0.1-0ubuntu1~cloud0                   all          OpenStack Compute - common files
  ii  nova-conductor                      2:17.0.1-0ubuntu1~cloud0                   all          OpenStack Compute - conductor service
  ii  nova-consoleauth                    2:17.0.1-0ubuntu1~cloud0                   all          OpenStack Compute - Console Authenticator
  ii  nova-novncproxy                     2:17.0.1-0ubuntu1~cloud0                   all          OpenStack Compute - NoVNC proxy
  ii  nova-placement-api                  2:17.0.1-0ubuntu1~cloud0                   all          OpenStack Compute - placement API frontend
  ii  nova-scheduler                      2:17.0.1-0ubuntu1~cloud0                   all          OpenStack Compute - virtual machine scheduler
  ii  python-nova                         2:17.0.1-0ubuntu1~cloud0                   all          OpenStack Compute Python libraries
  ii  python-novaclient                   2:9.1.1-0ubuntu1~cloud0                    all          client library for OpenStack Compute API - Python 2.7

  Libvirt + KVM

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References