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[Bug 1777441] [NEW] openstack network agent list gives an error

To: yahoo-eng-team@xxxxxxxxxxxxxxxxxxx
From: Kwadwo Busumtwi <1777441@xxxxxxxxxxxxxxxxxx>
Date: Mon, 18 Jun 2018 12:59:41 -0000
Reply-to: Bug 1777441 <1777441@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

Public bug reported:

This bug tracker is for errors with the documentation, use the following
as a template and remove or add fields as you see fit. Convert [ ] into
[x] to check boxes:

- [ ] This doc is inaccurate in this way: ______
- [ x] This is a doc addition request.
- [ x] I have a fix to the document that I can paste below including example: input and output.

My teammate and I were working to install openstack queens. We soon got
to the neutron section and selected a self service network as our
option.

Upon running 'openstack network agent list' we got an error and could
not get our agent list.

Confused ,we first thought the issue was in nova.conf or the
neutron.conf files. We spent hours trying to solve the error and decided
to reinstall our environment.

We are using Ubuntu 16.04 on two computers . One acts as the controller
and the other the compute node.

Again we did the installation and got the section on neutron with
'openstack network agent list'. The same error appeared and this time we
were positive it was not something we had missed on the documentation.

Upon researching on stackoverflow we found the solution to be

in the [keystone_authtoken] section we had to change the neutron.conf
file to :

remove auth_url = http://controller:35357

replace auth_uri = ... by auth_url = ...
.

The link to the solution is here
https://stackoverflow.com/questions/50695909/neutron-configuration-
error-failed-to-retrieve-extensions-list-from-network-ap. I gave it an
upvote but in fact it should be the right answer.

That small line was causing authentication issues.

If you have a troubleshooting or support issue, use the following
resources:

- Ask OpenStack: http://ask.openstack.org
- The mailing list: http://lists.openstack.org
- IRC: 'openstack' channel on Freenode

-----------------------------------
Release: 13.0.0.0b3.dev42 on 2018-06-18 07:36
SHA: c9b99ae1e1939bb1803370316582de082f10a837
Source: https://git.openstack.org/cgit/openstack/neutron/tree/doc/source/index.rst
URL: https://docs.openstack.org/neutron/latest/

** Affects: neutron
Importance: Undecided
Status: New

** Tags: doc

** Attachment added: "Screen Shot 2018-06-18 at 2.59.21 PM.png"
https://bugs.launchpad.net/bugs/1777441/+attachment/5153971/+files/Screen%20Shot%202018-06-18%20at%202.59.21%20PM.png

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https://bugs.launchpad.net/bugs/1777441

Title:
openstack network agent list gives an error

Status in neutron:
New

Bug description:

This bug tracker is for errors with the documentation, use the
following as a template and remove or add fields as you see fit.
Convert [ ] into [x] to check boxes:

- [ ] This doc is inaccurate in this way: ______
- [ x] This is a doc addition request.
- [ x] I have a fix to the document that I can paste below including example: input and output.

My teammate and I were working to install openstack queens. We soon
got to the neutron section and selected a self service network as our
option.

Upon running 'openstack network agent list' we got an error and could
not get our agent list.

Confused ,we first thought the issue was in nova.conf or the
neutron.conf files. We spent hours trying to solve the error and
decided to reinstall our environment.

We are using Ubuntu 16.04 on two computers . One acts as the
controller and the other the compute node.

Again we did the installation and got the section on neutron with
'openstack network agent list'. The same error appeared and this time
we were positive it was not something we had missed on the
documentation.

Upon researching on stackoverflow we found the solution to be

in the [keystone_authtoken] section we had to change the
neutron.conf file to :

remove auth_url = http://controller:35357

replace auth_uri = ... by auth_url = ...
.

That small line was causing authentication issues.

If you have a troubleshooting or support issue, use the following
resources:

- Ask OpenStack: http://ask.openstack.org
- The mailing list: http://lists.openstack.org
- IRC: 'openstack' channel on Freenode

To manage notifications about this bug go to:
https://bugs.launchpad.net/neutron/+bug/1777441/+subscriptions

Follow ups

[Bug 1777441] Re: openstack network agent list gives an error
From: Brian Haley, 2018-06-18