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[Bug 1804200] [NEW] Linux, Ubuntu, 18.04, CI, NB13, Can't detect BME Dock after hot plug/unplug.(FR:1/10 times)

 

Public bug reported:


Description: 
Boot to OS and connect Salomon Dock to SUT. Plugin the USB keyboard, USB Mouse, "USB v3.0 Storage Memory Keys", "USB Type-C v3.1 Storage Memory Keys",external stereo speakers, "Thunderbolt-3 HDD/SSD", External DP/HDMI/VGA monitor, Ethernet cable to BME Dock. Then hot plug BME Dock connector cable, then plug in , find SUT can't detect BME dock. Restart SUT with BME dock connected,BME dock can be detected again.

Expected Behavior: 
BME dock can be detected successfully after dock/undock.

Severity:
Sev-3
P3
C3
L4

Test environment:
1. Project:Northbay 13
2. BIOS:0.4.0
3. Driver list:V27
4. OS:CI Ubuntu 18.04
5. Dock info: BME dock(REV-A05 Dock-114  FW:0.1.17)

Notes:
1. VP on Northbay TBT sku
2. VP on Salomon TBT cable Dock

Cross Platform:
NA

Test case: 
CSV-TC-4668[WIS-TC-4212] Linux_NB_BME-Wired-Dock-The Docked SUT "Plug/Unplug" Test step:29
 
Steps to Reproduce:
1. Install Ubuntu OS 18.04.1 LTS
2. Boot to OS and connect Salomon Dock to SUT.
3. Plugin the USB keyboard, USB Mouse, "USB v3.0 Storage Memory Keys", "USB Type-C v3.1 Storage Memory Keys",external stereo speakers, external DP/HDMI/VGA monitors,  Ethernet cable to BME Dock. 
4. Hot plug BME Dock connector cable then plug in, find SUT can't detect BME dock.-->Problem
5. Restart SUT with Salomon dock connected, BME dock can be detected again.

** Affects: glance
     Importance: Undecided
         Status: New


** Tags: north-bay-13

** Attachment added: "sosreport-cantswitch.4212-15-20181120012419.tar.xz.md5"
   https://bugs.launchpad.net/bugs/1804200/+attachment/5214467/+files/sosreport-cantswitch.4212-15-20181120012419.tar.xz.md5

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https://bugs.launchpad.net/bugs/1804200

Title:
  Linux, Ubuntu, 18.04, CI, NB13, Can't detect BME Dock after hot
  plug/unplug.(FR:1/10 times)

Status in Glance:
  New

Bug description:
  
  Description: 
  Boot to OS and connect Salomon Dock to SUT. Plugin the USB keyboard, USB Mouse, "USB v3.0 Storage Memory Keys", "USB Type-C v3.1 Storage Memory Keys",external stereo speakers, "Thunderbolt-3 HDD/SSD", External DP/HDMI/VGA monitor, Ethernet cable to BME Dock. Then hot plug BME Dock connector cable, then plug in , find SUT can't detect BME dock. Restart SUT with BME dock connected,BME dock can be detected again.

  Expected Behavior: 
  BME dock can be detected successfully after dock/undock.

  Severity:
  Sev-3
  P3
  C3
  L4

  Test environment:
  1. Project:Northbay 13
  2. BIOS:0.4.0
  3. Driver list:V27
  4. OS:CI Ubuntu 18.04
  5. Dock info: BME dock(REV-A05 Dock-114  FW:0.1.17)

  Notes:
  1. VP on Northbay TBT sku
  2. VP on Salomon TBT cable Dock

  Cross Platform:
  NA

  Test case: 
  CSV-TC-4668[WIS-TC-4212] Linux_NB_BME-Wired-Dock-The Docked SUT "Plug/Unplug" Test step:29
   
  Steps to Reproduce:
  1. Install Ubuntu OS 18.04.1 LTS
  2. Boot to OS and connect Salomon Dock to SUT.
  3. Plugin the USB keyboard, USB Mouse, "USB v3.0 Storage Memory Keys", "USB Type-C v3.1 Storage Memory Keys",external stereo speakers, external DP/HDMI/VGA monitors,  Ethernet cable to BME Dock. 
  4. Hot plug BME Dock connector cable then plug in, find SUT can't detect BME dock.-->Problem
  5. Restart SUT with Salomon dock connected, BME dock can be detected again.

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