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[Bug 1804214] [NEW] Linux, Ubuntu, 18.04, CI, NB13, Can't detect Salomon TBT3 Dock after hot plug/unplug(.FR:2/10 times)

 

Public bug reported:

Description: 
Boot to OS and connect Salomon Dock to SUT. Plugin the USB keyboard, USB Mouse, "USB v3.0 Storage Memory Keys", "USB Type-C v3.1 Storage Memory Keys",external stereo speakers, "Thunderbolt-3 HDD/SSD", two external DP monitors, external HDMI monitor, Ethernet cable to Salomon Dock. Then hot plug Salomon Dock connector cable then plug in, find SUT can't detect Salomon TBT3 cable dock. Restart SUT with Salomon dock connected, salomon TBT3 dock can be detected again.

Expected Behavior: 
Salomon TBT3 dock can be detected successfully after hot plug/unplug.

Severity:
Sev-2
P3
C3
L2

Test environment:
1. Project:Northbay 13
2. BIOS:0.4.0
3. Driver list:V27
4. OS:CI Ubuntu 18.04
5. Dock info: DOCK-126	REV-X00  Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV  Salomon_TBT3  FW:00.00.12

Notes:
1. VP on Northbay TBT sku
2. VNP on Salomon single-c cable Dock
3. VP on BME dock(REV-A05 Dock-114  FW:0.1.17)

Cross Platform:
NA

Test case: 
[CSV-TC-5194][WIS-TC-4407] Linux_NB_Salomon-Wired-Dock-The Docked SUT "Plug/Unplug" Test  Step32

Steps to Reproduce:
1. Install Ubuntu OS 18.04.1 LTS
2. Boot to OS and connect Salomon Dock to SUT.
3. Plugin the USB keyboard, USB Mouse, "USB v3.0 Storage Memory Keys", "USB Type-C v3.1 Storage Memory Keys",external stereo speakers, "Thunderbolt-3 HDD/SSD", two external DP monitors, external HDMI monitor, Ethernet cable to Salomon Dock. 
4. Then hot plug Salomon Dock connector cable then plug in, find SUT can't detect Salomon TBT3 cable dock.-->Problem(Refer to video)
5. Restart SUT with Salomon dock connected, salomon TBT3 dock can be detected again.

** Affects: glance
     Importance: Undecided
         Status: New


** Tags: north-bay-13

** Attachment added: "sosreport-Generic.4407-201811191.tar.xz"
   https://bugs.launchpad.net/bugs/1804214/+attachment/5214498/+files/sosreport-Generic.4407-201811191.tar.xz

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https://bugs.launchpad.net/bugs/1804214

Title:
  Linux, Ubuntu, 18.04, CI, NB13, Can't detect Salomon TBT3 Dock after
  hot plug/unplug(.FR:2/10 times)

Status in Glance:
  New

Bug description:
  Description: 
  Boot to OS and connect Salomon Dock to SUT. Plugin the USB keyboard, USB Mouse, "USB v3.0 Storage Memory Keys", "USB Type-C v3.1 Storage Memory Keys",external stereo speakers, "Thunderbolt-3 HDD/SSD", two external DP monitors, external HDMI monitor, Ethernet cable to Salomon Dock. Then hot plug Salomon Dock connector cable then plug in, find SUT can't detect Salomon TBT3 cable dock. Restart SUT with Salomon dock connected, salomon TBT3 dock can be detected again.

  Expected Behavior: 
  Salomon TBT3 dock can be detected successfully after hot plug/unplug.

  Severity:
  Sev-2
  P3
  C3
  L2

  Test environment:
  1. Project:Northbay 13
  2. BIOS:0.4.0
  3. Driver list:V27
  4. OS:CI Ubuntu 18.04
  5. Dock info: DOCK-126	REV-X00  Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV  Salomon_TBT3  FW:00.00.12

  Notes:
  1. VP on Northbay TBT sku
  2. VNP on Salomon single-c cable Dock
  3. VP on BME dock(REV-A05 Dock-114  FW:0.1.17)

  Cross Platform:
  NA

  Test case: 
  [CSV-TC-5194][WIS-TC-4407] Linux_NB_Salomon-Wired-Dock-The Docked SUT "Plug/Unplug" Test  Step32

  Steps to Reproduce:
  1. Install Ubuntu OS 18.04.1 LTS
  2. Boot to OS and connect Salomon Dock to SUT.
  3. Plugin the USB keyboard, USB Mouse, "USB v3.0 Storage Memory Keys", "USB Type-C v3.1 Storage Memory Keys",external stereo speakers, "Thunderbolt-3 HDD/SSD", two external DP monitors, external HDMI monitor, Ethernet cable to Salomon Dock. 
  4. Then hot plug Salomon Dock connector cable then plug in, find SUT can't detect Salomon TBT3 cable dock.-->Problem(Refer to video)
  5. Restart SUT with Salomon dock connected, salomon TBT3 dock can be detected again.

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