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Message #75803
[Bug 1804214] [NEW] Linux, Ubuntu, 18.04, CI, NB13, Can't detect Salomon TBT3 Dock after hot plug/unplug(.FR:2/10 times)
Public bug reported:
Description:
Boot to OS and connect Salomon Dock to SUT. Plugin the USB keyboard, USB Mouse, "USB v3.0 Storage Memory Keys", "USB Type-C v3.1 Storage Memory Keys",external stereo speakers, "Thunderbolt-3 HDD/SSD", two external DP monitors, external HDMI monitor, Ethernet cable to Salomon Dock. Then hot plug Salomon Dock connector cable then plug in, find SUT can't detect Salomon TBT3 cable dock. Restart SUT with Salomon dock connected, salomon TBT3 dock can be detected again.
Expected Behavior:
Salomon TBT3 dock can be detected successfully after hot plug/unplug.
Severity:
Sev-2
P3
C3
L2
Test environment:
1. Project:Northbay 13
2. BIOS:0.4.0
3. Driver list:V27
4. OS:CI Ubuntu 18.04
5. Dock info: DOCK-126 REV-X00 Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV Salomon_TBT3 FW:00.00.12
Notes:
1. VP on Northbay TBT sku
2. VNP on Salomon single-c cable Dock
3. VP on BME dock(REV-A05 Dock-114 FW:0.1.17)
Cross Platform:
NA
Test case:
[CSV-TC-5194][WIS-TC-4407] Linux_NB_Salomon-Wired-Dock-The Docked SUT "Plug/Unplug" Test Step32
Steps to Reproduce:
1. Install Ubuntu OS 18.04.1 LTS
2. Boot to OS and connect Salomon Dock to SUT.
3. Plugin the USB keyboard, USB Mouse, "USB v3.0 Storage Memory Keys", "USB Type-C v3.1 Storage Memory Keys",external stereo speakers, "Thunderbolt-3 HDD/SSD", two external DP monitors, external HDMI monitor, Ethernet cable to Salomon Dock.
4. Then hot plug Salomon Dock connector cable then plug in, find SUT can't detect Salomon TBT3 cable dock.-->Problem(Refer to video)
5. Restart SUT with Salomon dock connected, salomon TBT3 dock can be detected again.
** Affects: glance
Importance: Undecided
Status: New
** Tags: north-bay-13
** Attachment added: "sosreport-Generic.4407-201811191.tar.xz"
https://bugs.launchpad.net/bugs/1804214/+attachment/5214498/+files/sosreport-Generic.4407-201811191.tar.xz
--
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https://bugs.launchpad.net/bugs/1804214
Title:
Linux, Ubuntu, 18.04, CI, NB13, Can't detect Salomon TBT3 Dock after
hot plug/unplug(.FR:2/10 times)
Status in Glance:
New
Bug description:
Description:
Boot to OS and connect Salomon Dock to SUT. Plugin the USB keyboard, USB Mouse, "USB v3.0 Storage Memory Keys", "USB Type-C v3.1 Storage Memory Keys",external stereo speakers, "Thunderbolt-3 HDD/SSD", two external DP monitors, external HDMI monitor, Ethernet cable to Salomon Dock. Then hot plug Salomon Dock connector cable then plug in, find SUT can't detect Salomon TBT3 cable dock. Restart SUT with Salomon dock connected, salomon TBT3 dock can be detected again.
Expected Behavior:
Salomon TBT3 dock can be detected successfully after hot plug/unplug.
Severity:
Sev-2
P3
C3
L2
Test environment:
1. Project:Northbay 13
2. BIOS:0.4.0
3. Driver list:V27
4. OS:CI Ubuntu 18.04
5. Dock info: DOCK-126 REV-X00 Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV Salomon_TBT3 FW:00.00.12
Notes:
1. VP on Northbay TBT sku
2. VNP on Salomon single-c cable Dock
3. VP on BME dock(REV-A05 Dock-114 FW:0.1.17)
Cross Platform:
NA
Test case:
[CSV-TC-5194][WIS-TC-4407] Linux_NB_Salomon-Wired-Dock-The Docked SUT "Plug/Unplug" Test Step32
Steps to Reproduce:
1. Install Ubuntu OS 18.04.1 LTS
2. Boot to OS and connect Salomon Dock to SUT.
3. Plugin the USB keyboard, USB Mouse, "USB v3.0 Storage Memory Keys", "USB Type-C v3.1 Storage Memory Keys",external stereo speakers, "Thunderbolt-3 HDD/SSD", two external DP monitors, external HDMI monitor, Ethernet cable to Salomon Dock.
4. Then hot plug Salomon Dock connector cable then plug in, find SUT can't detect Salomon TBT3 cable dock.-->Problem(Refer to video)
5. Restart SUT with Salomon dock connected, salomon TBT3 dock can be detected again.
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