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[Bug 1804372] [NEW] Linux, Ubuntu, 18.04, CI, NB13, SUT can't connect to network by Salomon Dock's LOM Port.(FR:10%)

 

Public bug reported:


Description:
Connect a Single-c Salomin Dock to SUT, connect a LAN cable to dock't LOM port, the RJ45 port left LED is blink, but right LED not turn on, SUT can't connect to netwok, show cable unplugged.
Unplug dock AC adapter, replug it, can connect to network.

Expected Behavior:
SUT can connect to network by Salomon Dock's LOM Port normally.

Severity:
Sev-2
P2
C2
L4

Test Environment:
1. Project: Northbay 13
2. BIOS: 0.4.0
3. OS: CI Ubuntu 18.04
4. Salomon SINGLE-C Dock 165: DP/N :0YVYPW REV X00  FW:0.0.7.0

Note:
1. VP on TBT/None TBT config
2. VNP on IE-Dock
3. VP on TBT Salomon Dock: DOCK-126 REV-X00  Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV  Salomon_TBT3  FW:00.00.12

Cross Platform:
N/A

Test case:
[CSV-TC-5166][WIS-TC-4406] Linux_NB_Salomon-Wired-Dock-The "Programmable MAC Address" Test step:8
 
Steps to Reproduce:  
1. Flash Latest BIOS, Install Ubuntu OS 18.04;
2. Boot to OS, connect a Salomon Dock to SUT;
3. Connect a LAN cable to Dock't LOM port, the RJ45 port left LED is blink, but right LED not turn on;
4. SUT can't connect tp netwok and show Cable unplugged.---->problem(refer to pic)
5. Unplug dock AC adapter, replug it, can connect to network.

** Affects: glance
     Importance: Undecided
         Status: New


** Tags: north-bay-13

** Attachment added: "IMG_no network.jpg"
   https://bugs.launchpad.net/bugs/1804372/+attachment/5214820/+files/IMG_no%20network.jpg

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https://bugs.launchpad.net/bugs/1804372

Title:
  Linux, Ubuntu, 18.04, CI, NB13, SUT can't connect to network by
  Salomon Dock's LOM Port.(FR:10%)

Status in Glance:
  New

Bug description:
  
  Description:
  Connect a Single-c Salomin Dock to SUT, connect a LAN cable to dock't LOM port, the RJ45 port left LED is blink, but right LED not turn on, SUT can't connect to netwok, show cable unplugged.
  Unplug dock AC adapter, replug it, can connect to network.

  Expected Behavior:
  SUT can connect to network by Salomon Dock's LOM Port normally.

  Severity:
  Sev-2
  P2
  C2
  L4

  Test Environment:
  1. Project: Northbay 13
  2. BIOS: 0.4.0
  3. OS: CI Ubuntu 18.04
  4. Salomon SINGLE-C Dock 165: DP/N :0YVYPW REV X00  FW:0.0.7.0

  Note:
  1. VP on TBT/None TBT config
  2. VNP on IE-Dock
  3. VP on TBT Salomon Dock: DOCK-126 REV-X00  Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV  Salomon_TBT3  FW:00.00.12

  Cross Platform:
  N/A

  Test case:
  [CSV-TC-5166][WIS-TC-4406] Linux_NB_Salomon-Wired-Dock-The "Programmable MAC Address" Test step:8
   
  Steps to Reproduce:  
  1. Flash Latest BIOS, Install Ubuntu OS 18.04;
  2. Boot to OS, connect a Salomon Dock to SUT;
  3. Connect a LAN cable to Dock't LOM port, the RJ45 port left LED is blink, but right LED not turn on;
  4. SUT can't connect tp netwok and show Cable unplugged.---->problem(refer to pic)
  5. Unplug dock AC adapter, replug it, can connect to network.

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