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[Bug 1804425] [NEW] Linux, Ubuntu, 18.04, CI, NB13, SUT flashes black screen when hot plug/unplug Salomon dock(FR:100%)

 

Public bug reported:

Description: 
Boot to OS, then connect Salomon TBT3 dock to SUT and find SUT will flash black screen. Disconnect Salomon TBT3 dock and find SUT flashes black screen again.


Expected Behavior: 
SUT doesn't flash black screen when hot plug/unplug Salomon Dock.

Severity:
Sev-2
P3
C3
L1

Test environment:
1. Project:Northbay 13
2. BIOS:0.4.1
4. OS:CI Ubuntu 18.04
5. Dock info: DOCK-126	REV-X00  Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV  Salomon_TBT3  FW:00.00.12

Notes:
1. VP on Northbay TBT&non-TBT sku
2. VP on Salomon single-c cable Dock
3. VNP on BME dock(REV-A05 Dock-114  FW:0.1.17)

Cross Platform:
NA

Test case: 
[CSV-TC-5194][WIS-TC-4407] Linux_NB_Salomon-Wired-Dock-The Docked SUT "Plug/Unplug" Test  Step32

Steps to Reproduce:
1. Install Ubuntu OS 18.04.1 LTS
2. Boot to OS and connect Salomon Dock to SUT,find SUT will flash black screen.-->Problem(refer to video)
3. Disconnect Salomon dock and find SUT flashes black screen again.

** Affects: glance
     Importance: Undecided
         Status: New


** Tags: north-bay-13

** Attachment added: "sosreport-Ubuntu 18.04 LTSCILatitude2-5380.tar11.xz"
   https://bugs.launchpad.net/bugs/1804425/+attachment/5214947/+files/sosreport-Ubuntu%2018.04%20LTSCILatitude2-5380.tar11.xz

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https://bugs.launchpad.net/bugs/1804425

Title:
  Linux, Ubuntu, 18.04, CI, NB13,SUT flashes black screen when hot
  plug/unplug Salomon dock(FR:100%)

Status in Glance:
  New

Bug description:
  Description: 
  Boot to OS, then connect Salomon TBT3 dock to SUT and find SUT will flash black screen. Disconnect Salomon TBT3 dock and find SUT flashes black screen again.

  
  Expected Behavior: 
  SUT doesn't flash black screen when hot plug/unplug Salomon Dock.

  Severity:
  Sev-2
  P3
  C3
  L1

  Test environment:
  1. Project:Northbay 13
  2. BIOS:0.4.1
  4. OS:CI Ubuntu 18.04
  5. Dock info: DOCK-126	REV-X00  Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV  Salomon_TBT3  FW:00.00.12

  Notes:
  1. VP on Northbay TBT&non-TBT sku
  2. VP on Salomon single-c cable Dock
  3. VNP on BME dock(REV-A05 Dock-114  FW:0.1.17)

  Cross Platform:
  NA

  Test case: 
  [CSV-TC-5194][WIS-TC-4407] Linux_NB_Salomon-Wired-Dock-The Docked SUT "Plug/Unplug" Test  Step32

  Steps to Reproduce:
  1. Install Ubuntu OS 18.04.1 LTS
  2. Boot to OS and connect Salomon Dock to SUT,find SUT will flash black screen.-->Problem(refer to video)
  3. Disconnect Salomon dock and find SUT flashes black screen again.

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