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Message #75843
[Bug 1804425] [NEW] Linux, Ubuntu, 18.04, CI, NB13, SUT flashes black screen when hot plug/unplug Salomon dock(FR:100%)
Public bug reported:
Description:
Boot to OS, then connect Salomon TBT3 dock to SUT and find SUT will flash black screen. Disconnect Salomon TBT3 dock and find SUT flashes black screen again.
Expected Behavior:
SUT doesn't flash black screen when hot plug/unplug Salomon Dock.
Severity:
Sev-2
P3
C3
L1
Test environment:
1. Project:Northbay 13
2. BIOS:0.4.1
4. OS:CI Ubuntu 18.04
5. Dock info: DOCK-126 REV-X00 Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV Salomon_TBT3 FW:00.00.12
Notes:
1. VP on Northbay TBT&non-TBT sku
2. VP on Salomon single-c cable Dock
3. VNP on BME dock(REV-A05 Dock-114 FW:0.1.17)
Cross Platform:
NA
Test case:
[CSV-TC-5194][WIS-TC-4407] Linux_NB_Salomon-Wired-Dock-The Docked SUT "Plug/Unplug" Test Step32
Steps to Reproduce:
1. Install Ubuntu OS 18.04.1 LTS
2. Boot to OS and connect Salomon Dock to SUT,find SUT will flash black screen.-->Problem(refer to video)
3. Disconnect Salomon dock and find SUT flashes black screen again.
** Affects: glance
Importance: Undecided
Status: New
** Tags: north-bay-13
** Attachment added: "sosreport-Ubuntu 18.04 LTSCILatitude2-5380.tar11.xz"
https://bugs.launchpad.net/bugs/1804425/+attachment/5214947/+files/sosreport-Ubuntu%2018.04%20LTSCILatitude2-5380.tar11.xz
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https://bugs.launchpad.net/bugs/1804425
Title:
Linux, Ubuntu, 18.04, CI, NB13,SUT flashes black screen when hot
plug/unplug Salomon dock(FR:100%)
Status in Glance:
New
Bug description:
Description:
Boot to OS, then connect Salomon TBT3 dock to SUT and find SUT will flash black screen. Disconnect Salomon TBT3 dock and find SUT flashes black screen again.
Expected Behavior:
SUT doesn't flash black screen when hot plug/unplug Salomon Dock.
Severity:
Sev-2
P3
C3
L1
Test environment:
1. Project:Northbay 13
2. BIOS:0.4.1
4. OS:CI Ubuntu 18.04
5. Dock info: DOCK-126 REV-X00 Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV Salomon_TBT3 FW:00.00.12
Notes:
1. VP on Northbay TBT&non-TBT sku
2. VP on Salomon single-c cable Dock
3. VNP on BME dock(REV-A05 Dock-114 FW:0.1.17)
Cross Platform:
NA
Test case:
[CSV-TC-5194][WIS-TC-4407] Linux_NB_Salomon-Wired-Dock-The Docked SUT "Plug/Unplug" Test Step32
Steps to Reproduce:
1. Install Ubuntu OS 18.04.1 LTS
2. Boot to OS and connect Salomon Dock to SUT,find SUT will flash black screen.-->Problem(refer to video)
3. Disconnect Salomon dock and find SUT flashes black screen again.
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