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[Bug 1804724] [NEW] Linux, Ubuntu, 18.04, NB13, Type-c USB3.1 Gen2 SSD will lost after dock/undock Salomon.(FR:3/10times)

 

Public bug reported:


Description:
Connect a Single-c Salomon Dock with three Monitors, Connect a Type-c USB3.1 Gen2 SSD to Salomon dock data port. Unplug/plug Salomon Dock, Typec-c SSD will lost.

Expected Behavior:
Type-c USB3.1 Gen2 SSD won't lost after dock/undock Salomon

Severity:
Sev-2
P2
C2
L4

Test Environment:
1. Project: Northbay 13
2. BIOS: 0.4.1
3. OS:CI Ubuntu 18.04
4. Salomon SINGLE-C Dock 165: DP/N :0YVYPW REV X00  FW:00.00.12.01
5. Type-c USB3.1 480G SanDisk SSD-26 A8881705

Note:
N/A

Cross Platform:
N/A

Test case:
[CSV-TC-5194][WIS-TC-4407] Linux_NB_Salomon-Wired-Dock-The Docked SUT "Plug/Unplug" Test step:17/32
 
Steps to Reproduce:  
1. Flash Latest BIOS, install Ubuntu OS 18.04.
2. Boot to OS, Connect a Salomon Dock to SUT with three Mnitors;
3. Connect a Type-c USB3.1 Gen2 SSD to Salomon dock data port.
4. Uplug Salomon Dock from SUT, wait 1 minute, Plug back Salomon Dock to SUT;
5. Find Typec-c SSD will lost.---->problem(refer to pic)
6. Unplug/plug SanDisk A8881705 SSD from type-c data port on Dock, SSD will appear again.

** Affects: glance
     Importance: Undecided
         Status: New


** Tags: north-bay-13

** Attachment added: "IMG_type-c usb gen2 ssd lost.jpg"
   https://bugs.launchpad.net/bugs/1804724/+attachment/5215445/+files/IMG_type-c%20usb%20gen2%20ssd%20lost.jpg

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https://bugs.launchpad.net/bugs/1804724

Title:
  Linux, Ubuntu,18.04, NB13, Type-c USB3.1 Gen2 SSD will lost after
  dock/undock Salomon.(FR:3/10times)

Status in Glance:
  New

Bug description:
  
  Description:
  Connect a Single-c Salomon Dock with three Monitors, Connect a Type-c USB3.1 Gen2 SSD to Salomon dock data port. Unplug/plug Salomon Dock, Typec-c SSD will lost.

  Expected Behavior:
  Type-c USB3.1 Gen2 SSD won't lost after dock/undock Salomon

  Severity:
  Sev-2
  P2
  C2
  L4

  Test Environment:
  1. Project: Northbay 13
  2. BIOS: 0.4.1
  3. OS:CI Ubuntu 18.04
  4. Salomon SINGLE-C Dock 165: DP/N :0YVYPW REV X00  FW:00.00.12.01
  5. Type-c USB3.1 480G SanDisk SSD-26 A8881705

  Note:
  N/A

  Cross Platform:
  N/A

  Test case:
  [CSV-TC-5194][WIS-TC-4407] Linux_NB_Salomon-Wired-Dock-The Docked SUT "Plug/Unplug" Test step:17/32
   
  Steps to Reproduce:  
  1. Flash Latest BIOS, install Ubuntu OS 18.04.
  2. Boot to OS, Connect a Salomon Dock to SUT with three Mnitors;
  3. Connect a Type-c USB3.1 Gen2 SSD to Salomon dock data port.
  4. Uplug Salomon Dock from SUT, wait 1 minute, Plug back Salomon Dock to SUT;
  5. Find Typec-c SSD will lost.---->problem(refer to pic)
  6. Unplug/plug SanDisk A8881705 SSD from type-c data port on Dock, SSD will appear again.

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