yahoo-eng-team team mailing list archive

[Felisa-Chen <1804824@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

Description:
Boot to OS and connect BME dock to SUT. Plug two 4K monitors to BME dock via HDMI/mDP or DP/HDMI or DP/mDP, find SUT's internal LCD and external monitors don't have display.

Expected Behavior:
SUT and external monitor should display normally.

Severity:
Sev-2
P3
C3
L1

Test Environment:
1. Project: Northbay 13
2. BIOS: 0.4.1
3. OS:Ubuntu.18.04 CI
4. BME Dock: Dock-114 FW:0.1.17 REV-A05

Note:
1. VNP on Salomon Single-C & TBT3 dock 
2. VNP on Win10 RS5 17763
3. VNP on connect 1x4K monitor to BME dock
4. VNP on connect other resolution(<3840x2160) monitors to BME dock

Cross Platform:
N/A

Test case:
[CSV-TC-4663][WIS-TC-4209] Linux_NB_BME-Wired-Dock-The "Multiple "4K@60-Hz" Displays/Monitors" (HDMI/DP) Support Test Step11

Steps to Reproduce 
1. Install Ubuntu OS 18.04.1 LTS
2. Boot to OS with BME Dock connected.
3. Plug in 2 4K monitors to BME dock via DP/HDMI, find SUT and external monitor don't have display.-->Problem(refer to picture)
4. Plug in 2 4K monitors to BME dock via mDP/HDMI, find SUT and external monitor don't have display.-->Problem
5. Plug in 2 4K monitors to BME dock via DP/mDP, find SUT and external monitor don't have display.-->Problem

** Affects: glance
     Importance: Undecided
         Status: New


** Tags: north-bay-13

** Attachment added: "sosreport-Ubuntu18.04-LTSCILatitude2-5380.tar11.xz"
   https://bugs.launchpad.net/bugs/1804824/+attachment/5215666/+files/sosreport-Ubuntu18.04-LTSCILatitude2-5380.tar11.xz

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https://bugs.launchpad.net/bugs/1804824

Title:
  Linux, Ubuntu, 18.04, CI, NB13,2 4K monitors connected to SUT via BME
  and local LCD can't be display

Status in Glance:
  New

Bug description:
  Description:
  Boot to OS and connect BME dock to SUT. Plug two 4K monitors to BME dock via HDMI/mDP or DP/HDMI or DP/mDP, find SUT's internal LCD and external monitors don't have display.

  Expected Behavior:
  SUT and external monitor should display normally.

  Severity:
  Sev-2
  P3
  C3
  L1

  Test Environment:
  1. Project: Northbay 13
  2. BIOS: 0.4.1
  3. OS:Ubuntu.18.04 CI
  4. BME Dock: Dock-114 FW:0.1.17 REV-A05

  Note:
  1. VNP on Salomon Single-C & TBT3 dock 
  2. VNP on Win10 RS5 17763
  3. VNP on connect 1x4K monitor to BME dock
  4. VNP on connect other resolution(<3840x2160) monitors to BME dock

  Cross Platform:
  N/A

  Test case:
  [CSV-TC-4663][WIS-TC-4209] Linux_NB_BME-Wired-Dock-The "Multiple "4K@60-Hz" Displays/Monitors" (HDMI/DP) Support Test Step11

  Steps to Reproduce 
  1. Install Ubuntu OS 18.04.1 LTS
  2. Boot to OS with BME Dock connected.
  3. Plug in 2 4K monitors to BME dock via DP/HDMI, find SUT and external monitor don't have display.-->Problem(refer to picture)
  4. Plug in 2 4K monitors to BME dock via mDP/HDMI, find SUT and external monitor don't have display.-->Problem
  5. Plug in 2 4K monitors to BME dock via DP/mDP, find SUT and external monitor don't have display.-->Problem

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