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Message #75928
[Bug 1804903] [NEW] Linux, Ubuntu, 18.04, NB13, Monitor can't display after plug it to salomon when SUT in suspend mode.
Public bug reported:
Description:
Connect a Single-c Salomin dock to SUT, put SUT to suspend mode. Plug an external monitor to Salomon dock via DP/HDMI cable, wake up SUT, find external monitor can't display.
Expected Behavior:
External monitor can display normally when plug it on salomon dock in suspend mode.
Severity:
Sev-2
P2
C2
L4
Test Environment:
1. Project: Northbay 13
2. BIOS: 0.4.1
3. OS:CI Ubuntu 18.04
4. Salomon Single-C Dock 165: DP/N :0YVYPW REV X00 FW:00.00.12.01
5. P2715Q Dell Monitor-89
Note:
1. VP on Salomon TBT3 cable Dock
2. VNP on BME dock(REV-A05 FW:01.17)
Cross Platform:
N/A
Test case:
[CSV-TC-5197][WIS-TC-4410] Linux_NB_Salomon-Wired-Dock-The Single "4K@60-Hz Display/Monitor Support" Test step:23
Steps to Reproduce:
1. Flash Latest BIOS, install Ubuntu OS 18.04.
2. Boot to BIOS setup, set Power Management sleep mode to force suspend;
3. Boot to OS, connect a Salomon dock to SUT;
4. Put SUT to suspend mode;
5. Plug in HDMI monitor to Salomon dock;
6. Wake up SUT, find external monitor can't display.---->problem(refer to pic)
** Affects: glance
Importance: Undecided
Status: New
** Tags: north-bay-13
** Attachment added: "IMG_no display plug in suspend.jpg"
https://bugs.launchpad.net/bugs/1804903/+attachment/5215805/+files/IMG_no%20display%20plug%20in%20suspend.jpg
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https://bugs.launchpad.net/bugs/1804903
Title:
Linux, Ubuntu,18.04, NB13, Monitor can't display after plug it to
salomon when SUT in suspend mode.
Status in Glance:
New
Bug description:
Description:
Connect a Single-c Salomin dock to SUT, put SUT to suspend mode. Plug an external monitor to Salomon dock via DP/HDMI cable, wake up SUT, find external monitor can't display.
Expected Behavior:
External monitor can display normally when plug it on salomon dock in suspend mode.
Severity:
Sev-2
P2
C2
L4
Test Environment:
1. Project: Northbay 13
2. BIOS: 0.4.1
3. OS:CI Ubuntu 18.04
4. Salomon Single-C Dock 165: DP/N :0YVYPW REV X00 FW:00.00.12.01
5. P2715Q Dell Monitor-89
Note:
1. VP on Salomon TBT3 cable Dock
2. VNP on BME dock(REV-A05 FW:01.17)
Cross Platform:
N/A
Test case:
[CSV-TC-5197][WIS-TC-4410] Linux_NB_Salomon-Wired-Dock-The Single "4K@60-Hz Display/Monitor Support" Test step:23
Steps to Reproduce:
1. Flash Latest BIOS, install Ubuntu OS 18.04.
2. Boot to BIOS setup, set Power Management sleep mode to force suspend;
3. Boot to OS, connect a Salomon dock to SUT;
4. Put SUT to suspend mode;
5. Plug in HDMI monitor to Salomon dock;
6. Wake up SUT, find external monitor can't display.---->problem(refer to pic)
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