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Message #75930
[Bug 1804905] [NEW] Linux, Ubuntu, 18.04, CI, NB13, After lid close/open, external screen show black screen about 10s.
Public bug reported:
Description:
Connect monitor to SUT, local LCD and external monitor display as Join Displays normaly, close/open lid external monitor show black screen about 10s, then display OS desktop.
Expected Behavior:
External monitor show OS desktop immediately after close/open lid.
Severity:
Sev-2
P3
C3
L1
Test environment:
1. Project: Northbay 13
2. BIOS: 0.4.1
4. OS: CI Ubuntu 18.04
5. Dock info: DOCK-126 REV-X00 Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV Salomon_TBT3 FW:00.00.12
Notes:
1. VP on Northbay
2. VP on Salomon single-c/TBT cable Dock
3. VP on BME Dock(REV-A05 Dock-114 FW:0.1.17)
4. VP on IE Dock(REV-A03 FW:1.0.4)
5. VP on Type-C/HDMI/DP/VGA
6. VP on Join Displays/Mirror/Single Display mode
7. VNP on Windows OS
Cross Platform:
NA
Test case:
[CSV-TC-5222][WIS-TC-4399] Linux_NB_Salomon-Wired-Dock-The "DisplayPort Over USB-C" Connector/Port Video Test with "USB-C to HDMI" Adapter/Dongle,step 16.
Steps to Reproduce:
1. Clean Install Ubuntu OS 18.04
2. Boot to OS and connect salomon dock to SUT;
3. Connect an external monitor to SUT, local LCD and external monitor display as Join Displays normaly, close lid, find external monitor show black screen about 10s.-->Problem(refer to video)
4. Open lid, find SUT and external monitor show black screen about 10s.-->Problem
** Affects: glance
Importance: Undecided
Status: New
** Attachment added: "sosreport-zach.yy-20181123035355.tar.xz"
https://bugs.launchpad.net/bugs/1804905/+attachment/5215809/+files/sosreport-zach.yy-20181123035355.tar.xz
--
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Engineering Team, which is subscribed to Glance.
https://bugs.launchpad.net/bugs/1804905
Title:
Linux, Ubuntu, 18.04, CI, NB13, After lid close/open, external screen
show black screen about 10s.
Status in Glance:
New
Bug description:
Description:
Connect monitor to SUT, local LCD and external monitor display as Join Displays normaly, close/open lid external monitor show black screen about 10s, then display OS desktop.
Expected Behavior:
External monitor show OS desktop immediately after close/open lid.
Severity:
Sev-2
P3
C3
L1
Test environment:
1. Project: Northbay 13
2. BIOS: 0.4.1
4. OS: CI Ubuntu 18.04
5. Dock info: DOCK-126 REV-X00 Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV Salomon_TBT3 FW:00.00.12
Notes:
1. VP on Northbay
2. VP on Salomon single-c/TBT cable Dock
3. VP on BME Dock(REV-A05 Dock-114 FW:0.1.17)
4. VP on IE Dock(REV-A03 FW:1.0.4)
5. VP on Type-C/HDMI/DP/VGA
6. VP on Join Displays/Mirror/Single Display mode
7. VNP on Windows OS
Cross Platform:
NA
Test case:
[CSV-TC-5222][WIS-TC-4399] Linux_NB_Salomon-Wired-Dock-The "DisplayPort Over USB-C" Connector/Port Video Test with "USB-C to HDMI" Adapter/Dongle,step 16.
Steps to Reproduce:
1. Clean Install Ubuntu OS 18.04
2. Boot to OS and connect salomon dock to SUT;
3. Connect an external monitor to SUT, local LCD and external monitor display as Join Displays normaly, close lid, find external monitor show black screen about 10s.-->Problem(refer to video)
4. Open lid, find SUT and external monitor show black screen about 10s.-->Problem
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