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[Bug 1804905] [NEW] Linux, Ubuntu, 18.04, CI, NB13, After lid close/open, external screen show black screen about 10s.

 

Public bug reported:

Description: 
Connect monitor to SUT, local LCD and external monitor display as Join Displays normaly, close/open lid external monitor show black screen about 10s, then display OS desktop.


Expected Behavior: 
External monitor show OS desktop immediately after close/open lid.

Severity:
Sev-2
P3
C3
L1

Test environment:
1. Project: Northbay 13
2. BIOS: 0.4.1
4. OS: CI Ubuntu 18.04
5. Dock info: DOCK-126 REV-X00  Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV  Salomon_TBT3  FW:00.00.12

Notes:
1. VP on Northbay 
2. VP on Salomon single-c/TBT cable Dock
3. VP on BME Dock(REV-A05 Dock-114  FW:0.1.17)
4. VP on IE Dock(REV-A03 FW:1.0.4)
5. VP on Type-C/HDMI/DP/VGA
6. VP on Join Displays/Mirror/Single Display mode
7. VNP on Windows OS

Cross Platform:
NA

Test case: 
[CSV-TC-5222][WIS-TC-4399] Linux_NB_Salomon-Wired-Dock-The "DisplayPort Over USB-C" Connector/Port Video Test with "USB-C to HDMI" Adapter/Dongle,step 16.

Steps to Reproduce:
  
1. Clean Install Ubuntu OS 18.04
2. Boot to OS and connect salomon dock to SUT;
3. Connect an external monitor to SUT, local LCD and external monitor display as Join Displays normaly, close lid, find external monitor show black screen about 10s.-->Problem(refer to video)
4. Open lid, find SUT and external monitor show black screen about 10s.-->Problem

** Affects: glance
     Importance: Undecided
         Status: New

** Attachment added: "sosreport-zach.yy-20181123035355.tar.xz"
   https://bugs.launchpad.net/bugs/1804905/+attachment/5215809/+files/sosreport-zach.yy-20181123035355.tar.xz

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https://bugs.launchpad.net/bugs/1804905

Title:
  Linux, Ubuntu, 18.04, CI, NB13, After lid close/open, external screen
  show black screen about 10s.

Status in Glance:
  New

Bug description:
  Description: 
  Connect monitor to SUT, local LCD and external monitor display as Join Displays normaly, close/open lid external monitor show black screen about 10s, then display OS desktop.

  
  Expected Behavior: 
  External monitor show OS desktop immediately after close/open lid.

  Severity:
  Sev-2
  P3
  C3
  L1

  Test environment:
  1. Project: Northbay 13
  2. BIOS: 0.4.1
  4. OS: CI Ubuntu 18.04
  5. Dock info: DOCK-126 REV-X00  Dell Salomon WD19TB Thunderbolt3 Dock DP/N 0XHKGV  Salomon_TBT3  FW:00.00.12

  Notes:
  1. VP on Northbay 
  2. VP on Salomon single-c/TBT cable Dock
  3. VP on BME Dock(REV-A05 Dock-114  FW:0.1.17)
  4. VP on IE Dock(REV-A03 FW:1.0.4)
  5. VP on Type-C/HDMI/DP/VGA
  6. VP on Join Displays/Mirror/Single Display mode
  7. VNP on Windows OS

  Cross Platform:
  NA

  Test case: 
  [CSV-TC-5222][WIS-TC-4399] Linux_NB_Salomon-Wired-Dock-The "DisplayPort Over USB-C" Connector/Port Video Test with "USB-C to HDMI" Adapter/Dongle,step 16.

  Steps to Reproduce:
    
  1. Clean Install Ubuntu OS 18.04
  2. Boot to OS and connect salomon dock to SUT;
  3. Connect an external monitor to SUT, local LCD and external monitor display as Join Displays normaly, close lid, find external monitor show black screen about 10s.-->Problem(refer to video)
  4. Open lid, find SUT and external monitor show black screen about 10s.-->Problem

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