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[Bug 2023162] [NEW] fsfreeze error when create snapshot windows instances

 

Public bug reported:

Hello
When i create snapshot from some of my instances with Windows OS the snapshot is deleted from list and when I check the nova compute log i see this error:

Nov 29 09:37:32 computeXX libvirtd[2880]: internal error: unable to
execute QEMU agent command 'guest-fsfreeze-thaw': couldn't hold writes:
fsfreeze is limited up to 10 seconds:

Qemu Guest Agent version in windows instances are updated but problem not solved.
now the only way to create snapshot from these instances is pausing and then create snapshot.

I have send guest-fs-freeze command manually to instance and i see
sometime freezing maybe timed_out but if the fs-freeze request be
repeated fs-freeze is done with success.

I think if nova repeats the fs_freeze request to qemu-guest-agent of
instances when get timeout, the problem solve and live snapshot for all
windows instances is without any problem.

thanks for your attention

** Affects: nova
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/2023162

Title:
  fsfreeze error when create snapshot windows instances

Status in OpenStack Compute (nova):
  New

Bug description:
  Hello
  When i create snapshot from some of my instances with Windows OS the snapshot is deleted from list and when I check the nova compute log i see this error:

  Nov 29 09:37:32 computeXX libvirtd[2880]: internal error: unable to
  execute QEMU agent command 'guest-fsfreeze-thaw': couldn't hold
  writes: fsfreeze is limited up to 10 seconds:

  Qemu Guest Agent version in windows instances are updated but problem not solved.
  now the only way to create snapshot from these instances is pausing and then create snapshot.

  I have send guest-fs-freeze command manually to instance and i see
  sometime freezing maybe timed_out but if the fs-freeze request be
  repeated fs-freeze is done with success.

  I think if nova repeats the fs_freeze request to qemu-guest-agent of
  instances when get timeout, the problem solve and live snapshot for
  all windows instances is without any problem.

  thanks for your attention

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