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Re: [Ayatana] Fwd: Getting users to care (was Re: [Fwd: Re: Update manager])



...This was hilarious, sexy librarians and all...
Me personally, I don't have a huge issue presenting updates at the beginning of a log-in sequence.  As a user, you know they are there, and you either ignore or proceed.

I can't help but think though, that when I login to my desktop normally, the Update Manager usually shows up within 2-5 minutes with updates, and when it does- I cringe at the thought of having to reboot. 

Now, would those updates have made me cringe less if I haven't already opened Firefox, Evolution, and a track to listen to? Probably...

But, it still is something different than other OS' default behavior (Not a bad thing, most updates systems already stink).  I guess I relate it most to the example of an avid user of Firefox plugins.  I hate when I open my browser and those updates are there, I usually ignore them because I want into my Gmail, or whatever the case may be.

It is a different way to look at updates, however, and not a bad idea at that...

-Anthony

On Tue, Jun 16, 2009 at 9:09 AM, Alex Launi <alex.launi@xxxxxxxxx> wrote:
On Tue, Jun 16, 2009 at 5:06 PM, tacone <tacone@xxxxxxxxx> wrote:
Good intent, bad idea.

I disagree, let's imagine this scenario, together...
<blur and wiggle dream sequence style scene change>

It's Tuesday morning, you get up and turn on your computer. Whilst you were fast asleep dreaming of sugar plums and sexy librarians Ubuntu packagers were hard at work packaging updates for your favourite operating system. Now that it's morning, these updates are available, for you! You boot up and arrive at the slick new GDM. But what's this message?

"New updates available! Click here to install"

Some days you're very busy, and need your computer right away so you chose to ignore them and log right in. That's ok, they'll be available when you're ready. Update Manager shouldn't go away, you should be able to launch it yourself manually if you want to update once you've logged in and found out that DST was this weekend and you've got some extra time.

But today you decide to click. The interface changes nicely into a screen displaying what updates are available, and asking for your username and password to authorize install / log in. If you're not an administrator we will politely tell you that you can't perform an upgrade, and that you should let your administrator know that your system needs some updates. At this point we just finish the login, since you just gave us your info. Awesome.

Now let's say you are an admin, this update requires no reboot so we log you right in, and when the desktop is loaded there is already a dialog waiting giving you the progress of your update. You may continue working, you weren't cost much time, and your system is fully secure because you're up to date.

But next time there might be a kernel upgrade, which will require a restart. In this case we should ask the user what they'd like to do. In some cases the estimated time to finish (which we will show) may only be 2 minutes, and we can afford that so we just halt the login and modally install the upgrades, or we allow them to say "ok i recognize that this update will need a restart to apply, but I need my computer- so lets continue like there are no updates that require a reboot, and I will reboot when I'm ready.

<blur and wiggle dream sequence end style change>

Awesome, right?

--
--Alex Launi

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