acertimeline team mailing list archive

[Nick Glynn <exosyst@xxxxxxxxx>]

I've never booted the Vista partition of my 4810T since buying it and was
wondering if anyone had managed to get a rebate for their useless Vista
install after declining the EULA?
I've contacted Dixons (seller) who were quite rude saying it was down to the
manufacturer, Acer themselves who claim it is down to the retailer and
Microsoft who claim it falls to the original seller but they all pushed the
buck until I got this little gem back:

"I can confirm that we do not provide an option to refuse pre-installed
software and that we are not required to do so.  You are free to remove
the Windows Vista operating system, but you will not be entitled to a
refund.  Should any hardware fault occur within the guarantee period, we
reserve the right to request all original software to be reinstalled before
the diagnostics can be completed."
So yeah, anyone else have any joy? Perhaps it differs across country? I'd
love to have just had the option of choosing 'Ubuntu Linux' but alas no :(