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[Bug 670233] Re: Product Import Fails 1.3.2.4 Step 6

 

Hi,

The module was dveloped by the Openlabs (http://www.openlabs.co.in)
Akretion (http://www.akretion.com) consortium with the active support of
many companies and individuals in the openerp-magento community. You can
find some details here: http://www.akretion.com/en/products-and-services
/openerp-magento-connector

Any bugs on this community edition (rather called not certified version)
you must post a bug at https://bugs.launchpad.net/magentoerpconnect . I
am moving this bug under that project now. Openerp SA has certified this
module sometime in the past and they have some frozen  piece of this
code which they might support - which is what the certification crap
assures. You might want to remind them about that if you are using that
version.

For professional support - you could contact any active openerp
partner/community member who has some experience and has implemented the
connector somewhere. Without the connector experience it would be
difficult as the magento connector may be the single largest module
outside the openerp core.

** Project changed: openobject-addons => magentoerpconnect

** Changed in: magentoerpconnect
       Status: Invalid => New

-- 
Product Import Fails 1.3.2.4 Step 6
https://bugs.launchpad.net/bugs/670233
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Status in Magento Open ERP Connector: New

Bug description:
Hi,
We are trying to implement openerp into our existing magento store using this connector. We have approx. 5,000 products and a few core/community extension modules. I have the openerp server running in ubuntu 10.04 version 5 latest from synaptic manager and the latest connector installed. Our magento webstore is version 1.3.2.4. The webserver is on litespeed with suggested php version.

Using a clean install with the magento sample data the import works perfectly on all steps but when we try a dev setup of our webstore it fails on product import. Here is a snapshot of the error.

Traceback (most recent call last):
  File "/usr/lib/openerp-server/netsvc.py", line 244, in dispatch
    result = LocalService(service_name)(method, *params)
  File "/usr/lib/openerp-server/netsvc.py", line 73, in __call__
    return getattr(self, method)(*params)
  File "/usr/lib/openerp-server/service/web_services.py", line 583, in execute
    res = service.execute(db, uid, object, method, *args)
  File "/usr/lib/openerp-server/osv/osv.py", line 59, in wrapper
    return f(self, dbname, *args, **kwargs)
  File "/usr/lib/openerp-server/osv/osv.py", line 118, in execute
    res = pool.execute_cr(cr, uid, obj, method, *args, **kw)
  File "/usr/lib/openerp-server/osv/osv.py", line 110, in execute_cr
    return getattr(object, method)(cr, uid, *args, **kw)
  File "/usr/lib/openerp-server/addons/magentoerpconnect/magerp_core.py", line 137, in sync_products
    list_prods = attr_conn.call('catalog_product.list')
  File "/usr/lib/openerp-server/addons/magentoerpconnect/magerp_osv.py", line 53, in call
    res = self.ser.call(self.session, method, arguments)
  File "/usr/lib/python2.6/xmlrpclib.py", line 1199, in __call__
    return self.__send(self.__name, args)
  File "/usr/lib/python2.6/xmlrpclib.py", line 1489, in __request
    verbose=self.__verbose
  File "/usr/lib/python2.6/xmlrpclib.py", line 1253, in request
    return self._parse_response(h.getfile(), sock)
  File "/usr/lib/python2.6/xmlrpclib.py", line 1392, in _parse_response
    return u.close()
  File "/usr/lib/python2.6/xmlrpclib.py", line 836, in close
    raise ResponseError()
ResponseError: ResponseError()
----------------------------------------------------------
I checked and there is no magento error log. I do not know how to get any other type of log report "will try any suggestions with directions".
I tried dropping the openerp database starting fresh. Same error. Tried using the sneldev module. Same error. Tried removing all but one community module "some gift cert" same error. we still have a few core modules installed. Tried using a standard home webpage. Same error. Tried increasing timeout to 1,000 and memory to 1024. Same error. I am not sure what I should do next. If anyone has any suggestions please tell me and ill try it. I understand that the error is being returned by magento, or the information being returned isnt what was asked for but thats all. If you think its because the products are configured wrong, or anything.





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