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[Bug 670233] Re: Product Import Fails 1.3.2.4 Step 6

To: c2c-oerpscenario@xxxxxxxxxxxxxxxxxxx
From: Kyle Waid <670233@xxxxxxxxxxxxxxxxxx>
Date: Wed, 03 Nov 2010 19:12:40 -0000
Reply-to: Bug 670233 <670233@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
We narrowed it down with the server side log.

root@midwest:~# tail -f /var/log/openerp-server.log
[2010-11-03 12:05:25,848] ERROR:web-services:[28]:     return self.__send(self.__name, args)
[2010-11-03 12:05:25,848] ERROR:web-services:[29]:   File "/usr/lib/python2.6/xmlrpclib.py", line 1489, in __request
[2010-11-03 12:05:25,848] ERROR:web-services:[30]:     verbose=self.__verbose
[2010-11-03 12:05:25,849] ERROR:web-services:[31]:   File "/usr/lib/python2.6/xmlrpclib.py", line 1253, in request
[2010-11-03 12:05:25,849] ERROR:web-services:[32]:     return self._parse_response(h.getfile(), sock)
[2010-11-03 12:05:25,849] ERROR:web-services:[33]:   File "/usr/lib/python2.6/xmlrpclib.py", line 1392, in _parse_response
[2010-11-03 12:05:25,849] ERROR:web-services:[34]:     return u.close()
[2010-11-03 12:05:25,849] ERROR:web-services:[35]:   File "/usr/lib/python2.6/xmlrpclib.py", line 836, in close
[2010-11-03 12:05:25,850] ERROR:web-services:[36]:     raise ResponseError()
[2010-11-03 12:05:25,850] ERROR:web-services:[37]: ResponseError: ResponseError()
[2010-11-03 12:05:49,874] INFO:Magento Connection:Attempting connection with Settings:http://midwest.wagento.com/index.php/api/xmlrpc/,admin,toggle25
[2010-11-03 12:05:50,289] INFO:Magento Connection:Login Successful
[2010-11-03 12:05:50,292] INFO:Magento Connection:Calling Method:catalog_product.list,Arguments:[]
[2010-11-03 12:05:53,606] ERROR:Magento Call:[01]: 
[2010-11-03 12:05:53,608] ERROR:Magento Call:[02]: Environment Information : 
[2010-11-03 12:05:53,608] ERROR:Magento Call:[03]: System : Linux-2.6.32-24-generic-i686-with-Ubuntu-10.04-lucid
[2010-11-03 12:05:53,608] ERROR:Magento Call:[04]: OS Name : posix
[2010-11-03 12:05:53,609] ERROR:Magento Call:[05]: Distributor ID:	Ubuntu
[2010-11-03 12:05:53,609] ERROR:Magento Call:[06]: Description:	Ubuntu 10.04.1 LTS
[2010-11-03 12:05:53,609] ERROR:Magento Call:[07]: Release:	10.04
[2010-11-03 12:05:53,609] ERROR:Magento Call:[08]: Codename:	lucid
[2010-11-03 12:05:53,609] ERROR:Magento Call:[09]: Operating System Release : 2.6.32-24-generic
[2010-11-03 12:05:53,610] ERROR:Magento Call:[10]: Operating System Version : #42-Ubuntu SMP Fri Aug 20 14:24:04 UTC 2010
[2010-11-03 12:05:53,610] ERROR:Magento Call:[11]: Operating System Architecture : 32bit
[2010-11-03 12:05:53,610] ERROR:Magento Call:[12]: Operating System Locale : en_US.UTF8
[2010-11-03 12:05:53,611] ERROR:Magento Call:[13]: Python Version : 2.6.5
[2010-11-03 12:05:53,611] ERROR:Magento Call:[14]: OpenERP-Server Version : 5.0.6
[2010-11-03 12:05:53,611] ERROR:Magento Call:[15]: Last revision No. & ID : 
[2010-11-03 12:05:53,611] ERROR:Magento Call:[16]: Method: catalog_product.list
[2010-11-03 12:05:53,611] ERROR:Magento Call:[17]: Arguments:[]
[2010-11-03 12:05:53,612] ERROR:Magento Call:[18]: Error:ResponseError()
[2010-11-03 12:05:53,617] WARNING:Magento Call:Webservice Failure, sleeping 1 second before next attempt
[2010-11-03 12:05:54,622] INFO:Magento Connection:Calling Method:catalog_product.list,Arguments:[]
[2010-11-03 12:05:57,979] ERROR:Magento Call:[01]: 
[2010-11-03 12:05:57,980] ERROR:Magento Call:[02]: Environment Information : 
[2010-11-03 12:05:57,981] ERROR:Magento Call:[03]: System : Linux-2.6.32-24-generic-i686-with-Ubuntu-10.04-lucid
[2010-11-03 12:05:57,981] ERROR:Magento Call:[04]: OS Name : posix
[2010-11-03 12:05:57,981] ERROR:Magento Call:[05]: Distributor ID:	Ubuntu
[2010-11-03 12:05:57,981] ERROR:Magento Call:[06]: Description:	Ubuntu 10.04.1 LTS
[2010-11-03 12:05:57,981] ERROR:Magento Call:[07]: Release:	10.04
[2010-11-03 12:05:57,982] ERROR:Magento Call:[08]: Codename:	lucid
[2010-11-03 12:05:57,982] ERROR:Magento Call:[09]: Operating System Release : 2.6.32-24-generic
[2010-11-03 12:05:57,982] ERROR:Magento Call:[10]: Operating System Version : #42-Ubuntu SMP Fri Aug 20 14:24:04 UTC 2010
[2010-11-03 12:05:57,982] ERROR:Magento Call:[11]: Operating System Architecture : 32bit
[2010-11-03 12:05:57,983] ERROR:Magento Call:[12]: Operating System Locale : en_US.UTF8
[2010-11-03 12:05:57,983] ERROR:Magento Call:[13]: Python Version : 2.6.5
[2010-11-03 12:05:57,983] ERROR:Magento Call:[14]: OpenERP-Server Version : 5.0.6
[2010-11-03 12:05:57,983] ERROR:Magento Call:[15]: Last revision No. & ID : 
[2010-11-03 12:05:57,983] ERROR:Magento Call:[16]: Method: catalog_product.list
[2010-11-03 12:05:57,984] ERROR:Magento Call:[17]: Arguments:[]
[2010-11-03 12:05:57,984] ERROR:Magento Call:[18]: Error:ResponseError()
[2010-11-03 12:05:57,991] WARNING:Magento Call:Webservice Failure, sleeping 3 second before next attempt
[2010-11-03 12:06:00,998] INFO:Magento Connection:Calling Method:catalog_product.list,Arguments:[]
[2010-11-03 12:06:07,380] ERROR:Magento Call:[01]: 
[2010-11-03 12:06:07,381] ERROR:Magento Call:[02]: Environment Information : 
[2010-11-03 12:06:07,381] ERROR:Magento Call:[03]: System : Linux-2.6.32-24-generic-i686-with-Ubuntu-10.04-lucid
[2010-11-03 12:06:07,382] ERROR:Magento Call:[04]: OS Name : posix
[2010-11-03 12:06:07,382] ERROR:Magento Call:[05]: Distributor ID:	Ubuntu
[2010-11-03 12:06:07,382] ERROR:Magento Call:[06]: Description:	Ubuntu 10.04.1 LTS
[2010-11-03 12:06:07,382] ERROR:Magento Call:[07]: Release:	10.04
[2010-11-03 12:06:07,383] ERROR:Magento Call:[08]: Codename:	lucid
[2010-11-03 12:06:07,383] ERROR:Magento Call:[09]: Operating System Release : 2.6.32-24-generic
[2010-11-03 12:06:07,383] ERROR:Magento Call:[10]: Operating System Version : #42-Ubuntu SMP Fri Aug 20 14:24:04 UTC 2010
[2010-11-03 12:06:07,383] ERROR:Magento Call:[11]: Operating System Architecture : 32bit
[2010-11-03 12:06:07,383] ERROR:Magento Call:[12]: Operating System Locale : en_US.UTF8
[2010-11-03 12:06:07,384] ERROR:Magento Call:[13]: Python Version : 2.6.5
[2010-11-03 12:06:07,384] ERROR:Magento Call:[14]: OpenERP-Server Version : 5.0.6
[2010-11-03 12:06:07,384] ERROR:Magento Call:[15]: Last revision No. & ID : 
[2010-11-03 12:06:07,384] ERROR:Magento Call:[16]: Method: catalog_product.list
[2010-11-03 12:06:07,384] ERROR:Magento Call:[17]: Arguments:[]
[2010-11-03 12:06:07,385] ERROR:Magento Call:[18]: Error:ResponseError()
[2010-11-03 12:06:07,390] WARNING:Magento Call:Webservice Failure, sleeping 6 second before next attempt
[2010-11-03 12:06:13,804] ERROR:web-services:[01]: 
[2010-11-03 12:06:13,805] ERROR:web-services:[02]: Environment Information : 
[2010-11-03 12:06:13,805] ERROR:web-services:[03]: System : Linux-2.6.32-24-generic-i686-with-Ubuntu-10.04-lucid
[2010-11-03 12:06:13,806] ERROR:web-services:[04]: OS Name : posix
[2010-11-03 12:06:13,806] ERROR:web-services:[05]: Distributor ID:	Ubuntu
[2010-11-03 12:06:13,806] ERROR:web-services:[06]: Description:	Ubuntu 10.04.1 LTS
[2010-11-03 12:06:13,806] ERROR:web-services:[07]: Release:	10.04
[2010-11-03 12:06:13,806] ERROR:web-services:[08]: Codename:	lucid
[2010-11-03 12:06:13,807] ERROR:web-services:[09]: Operating System Release : 2.6.32-24-generic
[2010-11-03 12:06:13,807] ERROR:web-services:[10]: Operating System Version : #42-Ubuntu SMP Fri Aug 20 14:24:04 UTC 2010
[2010-11-03 12:06:13,807] ERROR:web-services:[11]: Operating System Architecture : 32bit
[2010-11-03 12:06:13,807] ERROR:web-services:[12]: Operating System Locale : en_US.UTF8
[2010-11-03 12:06:13,807] ERROR:web-services:[13]: Python Version : 2.6.5
[2010-11-03 12:06:13,808] ERROR:web-services:[14]: OpenERP-Server Version : 5.0.6
[2010-11-03 12:06:13,808] ERROR:web-services:[15]: Last revision No. & ID : 
[2010-11-03 12:06:13,808] ERROR:web-services:[16]: Traceback (most recent call last):
[2010-11-03 12:06:13,808] ERROR:web-services:[17]:   File "/usr/lib/openerp-server/osv/osv.py", line 59, in wrapper
[2010-11-03 12:06:13,808] ERROR:web-services:[18]:     return f(self, dbname, *args, **kwargs)
[2010-11-03 12:06:13,809] ERROR:web-services:[19]:   File "/usr/lib/openerp-server/osv/osv.py", line 118, in execute
[2010-11-03 12:06:13,809] ERROR:web-services:[20]:     res = pool.execute_cr(cr, uid, obj, method, *args, **kw)
[2010-11-03 12:06:13,809] ERROR:web-services:[21]:   File "/usr/lib/openerp-server/osv/osv.py", line 110, in execute_cr
[2010-11-03 12:06:13,809] ERROR:web-services:[22]:     return getattr(object, method)(cr, uid, *args, **kw)
[2010-11-03 12:06:13,810] ERROR:web-services:[23]:   File "/usr/lib/openerp-server/addons/magentoerpconnect/magerp_core.py", line 137, in sync_products
[2010-11-03 12:06:13,810] ERROR:web-services:[24]:     list_prods = attr_conn.call('catalog_product.list')
[2010-11-03 12:06:13,810] ERROR:web-services:[25]:   File "/usr/lib/openerp-server/addons/magentoerpconnect/magerp_osv.py", line 53, in call
[2010-11-03 12:06:13,810] ERROR:web-services:[26]:     res = self.ser.call(self.session, method, arguments)
[2010-11-03 12:06:13,810] ERROR:web-services:[27]:   File "/usr/lib/python2.6/xmlrpclib.py", line 1199, in __call__
[2010-11-03 12:06:13,811] ERROR:web-services:[28]:     return self.__send(self.__name, args)
[2010-11-03 12:06:13,811] ERROR:web-services:[29]:   File "/usr/lib/python2.6/xmlrpclib.py", line 1489, in __request
[2010-11-03 12:06:13,811] ERROR:web-services:[30]:     verbose=self.__verbose
[2010-11-03 12:06:13,811] ERROR:web-services:[31]:   File "/usr/lib/python2.6/xmlrpclib.py", line 1253, in request
[2010-11-03 12:06:13,811] ERROR:web-services:[32]:     return self._parse_response(h.getfile(), sock)
[2010-11-03 12:06:13,812] ERROR:web-services:[33]:   File "/usr/lib/python2.6/xmlrpclib.py", line 1392, in _parse_response
[2010-11-03 12:06:13,812] ERROR:web-services:[34]:     return u.close()
[2010-11-03 12:06:13,812] ERROR:web-services:[35]:   File "/usr/lib/python2.6/xmlrpclib.py", line 836, in close
[2010-11-03 12:06:13,812] ERROR:web-services:[36]:     raise ResponseError()
[2010-11-03 12:06:13,812] ERROR:web-services:[37]: ResponseError: ResponseError()
^C
root@midwest:~#

-- 
Product Import Fails 1.3.2.4 Step 6
https://bugs.launchpad.net/bugs/670233
You received this bug notification because you are a member of C2C
OERPScenario, which is subscribed to the OpenERP Project Group.

Status in Magento Open ERP Connector: New

Bug description:
Hi,
We are trying to implement openerp into our existing magento store using this connector. We have approx. 5,000 products and a few core/community extension modules. I have the openerp server running in ubuntu 10.04 version 5 latest from synaptic manager and the latest connector installed. Our magento webstore is version 1.3.2.4. The webserver is on litespeed with suggested php version.

Using a clean install with the magento sample data the import works perfectly on all steps but when we try a dev setup of our webstore it fails on product import. Here is a snapshot of the error.

Traceback (most recent call last):
  File "/usr/lib/openerp-server/netsvc.py", line 244, in dispatch
    result = LocalService(service_name)(method, *params)
  File "/usr/lib/openerp-server/netsvc.py", line 73, in __call__
    return getattr(self, method)(*params)
  File "/usr/lib/openerp-server/service/web_services.py", line 583, in execute
    res = service.execute(db, uid, object, method, *args)
  File "/usr/lib/openerp-server/osv/osv.py", line 59, in wrapper
    return f(self, dbname, *args, **kwargs)
  File "/usr/lib/openerp-server/osv/osv.py", line 118, in execute
    res = pool.execute_cr(cr, uid, obj, method, *args, **kw)
  File "/usr/lib/openerp-server/osv/osv.py", line 110, in execute_cr
    return getattr(object, method)(cr, uid, *args, **kw)
  File "/usr/lib/openerp-server/addons/magentoerpconnect/magerp_core.py", line 137, in sync_products
    list_prods = attr_conn.call('catalog_product.list')
  File "/usr/lib/openerp-server/addons/magentoerpconnect/magerp_osv.py", line 53, in call
    res = self.ser.call(self.session, method, arguments)
  File "/usr/lib/python2.6/xmlrpclib.py", line 1199, in __call__
    return self.__send(self.__name, args)
  File "/usr/lib/python2.6/xmlrpclib.py", line 1489, in __request
    verbose=self.__verbose
  File "/usr/lib/python2.6/xmlrpclib.py", line 1253, in request
    return self._parse_response(h.getfile(), sock)
  File "/usr/lib/python2.6/xmlrpclib.py", line 1392, in _parse_response
    return u.close()
  File "/usr/lib/python2.6/xmlrpclib.py", line 836, in close
    raise ResponseError()
ResponseError: ResponseError()
----------------------------------------------------------
I checked and there is no magento error log. I do not know how to get any other type of log report "will try any suggestions with directions".
I tried dropping the openerp database starting fresh. Same error. Tried using the sneldev module. Same error. Tried removing all but one community module "some gift cert" same error. we still have a few core modules installed. Tried using a standard home webpage. Same error. Tried increasing timeout to 1,000 and memory to 1024. Same error. I am not sure what I should do next. If anyone has any suggestions please tell me and ill try it. I understand that the error is being returned by magento, or the information being returned isnt what was asked for but thats all. If you think its because the products are configured wrong, or anything.
Follow ups

Re: [Bug 670233] Re: Product Import Fails 1.3.2.4 Step 6
From: Raphaël Valyi - http : //www . akretion . com, 2010-11-03
References

[Bug 670233] [NEW] Product Import Fails 1.3.2.4 Step 6
From: Kyle Waid, 2010-11-03