c2c-oerpscenario team mailing list archive

["Ferdinand @ Camptocamp" <710317@xxxxxxxxxxxxxxxxxx>]

these standard filters do not filter "unclosed records"

                    <filter icon="terp-go-today" string="Today"
                        separator="1"
                        domain="[('date::date','=',time.strftime('%%Y-%%m-%%d'))]"
                        help="Todays's Helpdesk Requests"
                        />
                    <filter icon="terp-go-week"
                        string="7 Days" separator="1"
                        help="Helpdesk requests during last 7 days"
                        domain="[('date','&lt;', time.strftime('%%Y-%%m-%%d')), ('date','&gt;=',(datetime.date.today()-datetime.timedelta(days=7)).strftime('%%Y-%%m-%%d'))]"
                        />

in day2day life we need to quickly see all open cases and what's coming
up

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https://bugs.launchpad.net/bugs/710317

Title:
  [6.0] crm_helpdesk - missing filters "unclosed" , "next actions"

Status in OpenERP Modules (addons):
  Confirmed

Bug description:
  for fast navigation the following buttons /filters should become standard
  * show only unclosed cases
  * show cases "next action date" today + 7 days 

  see patch 
  please change button "unclosed" - should be default pressed (who wants to see closed cases in day2day work?)

  (please advice me to were to find all available buttons)