c2c-oerpscenario team mailing list archive

["Ferdinand @ Camptocamp" <750508@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

under certain conditions mails are not imported corretly and raise error
for testing purpose I am running fetchmail with option keep so I didn't loose data myself, but this is not the regular setup as it is necessary to examine and compare the mail account with what is imported - hence CRM helpdesk is not suitable for production !!
see also https://bugs.launchpad.net/bugs/746265 which will make it into trunk hopefully soon.

2011-04-04 19:01:10,368 WARNING Failed to process incoming email. Source of the failed mail is available at debug level.
Traceback (most recent call last):
  File "/home/terp/OpenERP/trunk/openobject-server/6.0/bin/addons/mail_gateway/scripts/openerp_mailgate/openerp_mailgate.py", line 57, in parse
    res_id = self.rpc('email.server.tools', 'process_email', self.model, xmlrpclib.Binary(message), custom_values)
  File "/home/terp/OpenERP/trunk/openobject-server/6.0/bin/addons/mail_gateway/scripts/openerp_mailgate/openerp_mailgate.py", line 37, in __call__
    return self.rpc.execute(self.dbname, self.user_id, self.passwd, *request, **kwargs)
  File "/usr/lib64/python2.6/xmlrpclib.py", line 1199, in __call__
    return self.__send(self.__name, args)
  File "/usr/lib64/python2.6/xmlrpclib.py", line 1489, in __request
    verbose=self.__verbose
  File "/usr/lib64/python2.6/xmlrpclib.py", line 1253, in request
    return self._parse_response(h.getfile(), sock)
  File "/usr/lib64/python2.6/xmlrpclib.py", line 1392, in _parse_response
    return u.close()
  File "/usr/lib64/python2.6/xmlrpclib.py", line 838, in close
    raise Fault(**self._stack[0])
Fault: <Fault warning -- ValidateError

File name must be unique!: 'Traceback (most recent call last):\n  File "/home/terp/OpenERP/trunk/openobject-server/6.0/bin/netsvc.py", line 489, in dispatch\n    result = ExportService.getService(service_name).dispatch(method, auth, params)\n  File "/home/terp/OpenERP/trunk/openobject-server/6.0/bin/service/web_services.py", line 599, in dispatch\n    res = fn(db, uid, *params)\n  File "/home/terp/OpenERP/trunk/openobject-addons/6.0/audittrail/audittrail.py", line 511, in execute\n    res = my_fct(db, uid, model, method, *args)\n  File "/home/terp/OpenERP/trunk/openobject-addons/6.0/audittrail/audittrail.py", line 495, in my_fct\n    return fct_src(db, uid, model, method, *args)\n  File "/home/terp/OpenERP/trunk/openobject-server/6.0/bin/osv/osv.py", line 128, in wrapper\n    self.abortResponse(1, inst.name, inst.exc_type, inst.value)\n  File "/home/terp/OpenERP/trunk/openobject-server/6.0/bin/netsvc.py", line 70, in abortResponse\n    raise Exception("%s -- %s\\n\\n%s"%(origin, description, details))\nException: warning -- ValidateError\n\nFile name must be unique!\n'>
Traceback (most recent call last):
  File "/usr/lib64/python2.6/logging/__init__.py", line 768, in emit
    msg = self.format(record)
  File "/usr/lib64/python2.6/logging/__init__.py", line 648, in format
    return fmt.format(record)
  File "/usr/lib64/python2.6/logging/__init__.py", line 436, in format
    record.message = record.getMessage()
  File "/usr/lib64/python2.6/logging/__init__.py", line 306, in getMessage
    msg = msg % self.args
TypeError: not all arguments converted during string formatting
reading message chricar-crm@10.147.160.3:139 of 140 (1547 header octets) (73290 body octets) not flushed

** Affects: openobject-addons
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/750508

Title:
  mailgate filename unique error - DATA LOSS

Status in OpenERP Modules (addons):
  New

Bug description:
  under certain conditions mails are not imported corretly and raise error
  for testing purpose I am running fetchmail with option keep so I didn't loose data myself, but this is not the regular setup as it is necessary to examine and compare the mail account with what is imported - hence CRM helpdesk is not suitable for production !!
  see also https://bugs.launchpad.net/bugs/746265 which will make it into trunk hopefully soon.

  2011-04-04 19:01:10,368 WARNING Failed to process incoming email. Source of the failed mail is available at debug level.
  Traceback (most recent call last):
    File "/home/terp/OpenERP/trunk/openobject-server/6.0/bin/addons/mail_gateway/scripts/openerp_mailgate/openerp_mailgate.py", line 57, in parse
      res_id = self.rpc('email.server.tools', 'process_email', self.model, xmlrpclib.Binary(message), custom_values)
    File "/home/terp/OpenERP/trunk/openobject-server/6.0/bin/addons/mail_gateway/scripts/openerp_mailgate/openerp_mailgate.py", line 37, in __call__
      return self.rpc.execute(self.dbname, self.user_id, self.passwd, *request, **kwargs)
    File "/usr/lib64/python2.6/xmlrpclib.py", line 1199, in __call__
      return self.__send(self.__name, args)
    File "/usr/lib64/python2.6/xmlrpclib.py", line 1489, in __request
      verbose=self.__verbose
    File "/usr/lib64/python2.6/xmlrpclib.py", line 1253, in request
      return self._parse_response(h.getfile(), sock)
    File "/usr/lib64/python2.6/xmlrpclib.py", line 1392, in _parse_response
      return u.close()
    File "/usr/lib64/python2.6/xmlrpclib.py", line 838, in close
      raise Fault(**self._stack[0])
  Fault: <Fault warning -- ValidateError

  File name must be unique!: 'Traceback (most recent call last):\n  File "/home/terp/OpenERP/trunk/openobject-server/6.0/bin/netsvc.py", line 489, in dispatch\n    result = ExportService.getService(service_name).dispatch(method, auth, params)\n  File "/home/terp/OpenERP/trunk/openobject-server/6.0/bin/service/web_services.py", line 599, in dispatch\n    res = fn(db, uid, *params)\n  File "/home/terp/OpenERP/trunk/openobject-addons/6.0/audittrail/audittrail.py", line 511, in execute\n    res = my_fct(db, uid, model, method, *args)\n  File "/home/terp/OpenERP/trunk/openobject-addons/6.0/audittrail/audittrail.py", line 495, in my_fct\n    return fct_src(db, uid, model, method, *args)\n  File "/home/terp/OpenERP/trunk/openobject-server/6.0/bin/osv/osv.py", line 128, in wrapper\n    self.abortResponse(1, inst.name, inst.exc_type, inst.value)\n  File "/home/terp/OpenERP/trunk/openobject-server/6.0/bin/netsvc.py", line 70, in abortResponse\n    raise Exception("%s -- %s\\n\\n%s"%(origin, description, details))\nException: warning -- ValidateError\n\nFile name must be unique!\n'>
  Traceback (most recent call last):
    File "/usr/lib64/python2.6/logging/__init__.py", line 768, in emit
      msg = self.format(record)
    File "/usr/lib64/python2.6/logging/__init__.py", line 648, in format
      return fmt.format(record)
    File "/usr/lib64/python2.6/logging/__init__.py", line 436, in format
      record.message = record.getMessage()
    File "/usr/lib64/python2.6/logging/__init__.py", line 306, in getMessage
      msg = msg % self.args
  TypeError: not all arguments converted during string formatting
  reading message chricar-crm@10.147.160.3:139 of 140 (1547 header octets) (73290 body octets) not flushed