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Re: [Bug 628608] Re: [6.0] smtpclient sending errror

 

Mail reception in cases depends on fetchmail
Sending template mails depends on email_template
Sending email from cases depends on mail_gateway

First step is: I would check that the email settings in your
openerp-server.conf are workable in any mail client (TB, OL etc...).
Additionaly I would try to start a fresh database, using your email
settings. If that's working then you know this is not a email setting
problem.

Next step, if you are completely sure of your mail setup, then check
your users rights in 'access control list' for the following
objects/groups (search for model=mailgate):
Name	Object	Group	Read Access	Write Access	Create Access	Delete Access	
mail_gateway.mailgate.message	Mailgateway Message	Administration /
Configuration	True	True	True	True	
mail_gateway.mailgate.thread	Mailgateway Thread	Administration /
Configuration	True	True	True	True	
mail_gateway.mailgate.message.internal	Mailgateway Message	Employee	True
False	False	False	
mail_gateway.mailgate.message.partner.manager	Mailgateway Message
Partner Manager	True	True	True	True	
mail_gateway.mailgate.message.manager	Mailgateway Message	Sales /
Manager	True	False	False	False	
mail_gateway.mailgate.thread.manager	Mailgateway Thread	Sales / Manager
True	True	True	True	
mail_gateway.mailgate.thread	Mailgateway Thread	Sales / User	True	True
True	True	
mail_gateway.mailgate.message.user	Mailgateway Message	Sales / User	True
True	True	True	

Check as well if any record rule containing mailgate.thread or message


-- 
Eric

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You received this bug notification because you are a member of C2C
OERPScenario, which is subscribed to the OpenERP Project Group.
https://bugs.launchpad.net/bugs/628608

Title:
  [6.0] smtpclient sending errror

Status in OpenERP Modules (addons):
  Invalid

Bug description:
  when sending test message from server my message stays in error with
  the following message:

  please run connect() first


References