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[Bug 1405940] [NEW] Picture got frozen while mouse and apps were still running

 

Public bug reported:

Hello,

This freeze happens periodically while I'm watching flash videos in
Chrome. The picture gets completely frozen, just the mouse pointer may
run. I can hear the audio working which means the system keeps
downloading the stream.

I cannot easily switch to the console via Ctrl+Alt+F1: it takes a minute
before the switch. Form there I created this bug. I tried to kill compiz
from the console. Couldn't return back with Ctrl+Alt+F7 so pressed
hardware reset.

Ubuntu 14.10
Linux kernel 3.16.0-29-generic #39-Ubuntu SMP Mon Dec 15 22:27:29 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

Integrated Intel video with core i7 CPU on Asus H87-Plus motherboard.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: compiz 1:0.9.12+14.10.20140918-0ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
Uname: Linux 3.16.0-29-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
Date: Sat Dec 27 13:30:17 2014
DistUpgraded: 2014-09-30 21:52:24,663 DEBUG enabling apt cron job
DistroCodename: utopic
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 4.3.18, 3.16.0-24-generic, x86_64: installed
 virtualbox, 4.3.18, 3.16.0-28-generic, x86_64: installed
 virtualbox, 4.3.18, 3.16.0-29-generic, x86_64: installed
GraphicsCard:
 Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [8086:0412] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:8534]
InstallationDate: Installed on 2013-10-10 (442 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: ASUS All Series
PackageArchitecture: all
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-29-generic root=UUID=59777031-18fb-48a0-8496-f8631f11e961 ro quiet splash vt.handoff=7
SourcePackage: compiz
UpgradeStatus: Upgraded to utopic on 2014-09-30 (87 days ago)
dmi.bios.date: 07/28/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2002
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H87-PLUS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2002:bd07/28/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH87-PLUS:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS
version.compiz: compiz 1:0.9.12+14.10.20140918-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.56-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.3.2-0ubuntu0.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.3.2-0ubuntu0.1
version.xserver-xorg-core: xserver-xorg-core 2:1.16.0-1ubuntu1.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.914-1~exp1ubuntu4.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
xserver.bootTime: Sat Dec 27 10:54:27 2014
xserver.configfile: default
xserver.errors:
 
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id                               41082 
 vendor                                     DEL
xserver.version: 2:1.16.0-1ubuntu1.2

** Affects: compiz (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ubuntu utopic

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https://bugs.launchpad.net/bugs/1405940

Title:
  Picture got frozen while mouse and apps were still running

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References