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Message #04246
[Bug 921616] Re: [6.0] CRM - Notes aren't fully display in details form
** Changed in: openobject-addons
Assignee: (unassigned) => OpenERP Publisher's Warranty Team (openerp-opw)
** Tags added: maintenance
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https://bugs.launchpad.net/bugs/921616
Title:
[6.0] CRM - Notes aren't fully display in details form
Status in OpenERP Addons (modules):
New
Bug description:
Hello,
In CRM leads/opportunities, in the communication history are listed
Notes and Emails.
An issue with notes is that the same truncate_data method is used in
method _get_display_text
It limits the view of notes to 3 lines only.
What is needed is to have the complete text when openning the details.
I see 2 ways to solve this.
1. in mail_gateway we change the _display_text function to allow
having an untruncated text with a new function field calling it
without truncation . And then adapt crm views.
2. in crm we change views crm_case_form_view_oppor and crm_case_form_view_leads
In order to display the full description (this is possible if there is a way to filter a Note from a Status change note)
Regards,
Yannick
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