credativ team mailing list archive

["Yannick Vaucher @ Camptocamp" <921616@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

Hello,

In CRM leads/opportunities, in the communication history are listed
Notes and Emails.

An issue with notes is that the same truncate_data method is used in
method _get_display_text

It limits the view of notes to 3 lines only.
What is needed is to have the complete text when openning the details.

I see 2 ways to solve this.

1. in mail_gateway we change the _display_text function to allow having
an untruncated text with a new function field calling it without
truncation . And then adapt crm views.


2. in crm we change views crm_case_form_view_oppor and crm_case_form_view_leads
In order to display the full description (this is possible if there is a way to filter a Note from a Status change note)

Regards,
Yannick

** Affects: openobject-addons
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/921616

Title:
  [6.0] CRM - Notes aren't fully display in details form

Status in OpenERP Addons (modules):
  New

Bug description:
  Hello,

  In CRM leads/opportunities, in the communication history are listed
  Notes and Emails.

  An issue with notes is that the same truncate_data method is used in
  method _get_display_text

  It limits the view of notes to 3 lines only.
  What is needed is to have the complete text when openning the details.

  I see 2 ways to solve this.

  1. in mail_gateway we change the _display_text function to allow
  having an untruncated text with a new function field calling it
  without truncation . And then adapt crm views.

  
  2. in crm we change views crm_case_form_view_oppor and crm_case_form_view_leads
  In order to display the full description (this is possible if there is a way to filter a Note from a Status change note)

  Regards,
  Yannick

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