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[Bug 2107233] Re: papers does not print PDF

 

I'm also experiencing this bug: Papers can't print any PDF file, almost
all config. options for any printer are grayed out. Accepting proposed
options and trying to print anyway will result in no print, without any
error (see attached screenshots)

Installed Evince as per suggestion in #6 but it did not solve the
problem.

Same PDF files are printed correctly by Evince.

Ubuntu 25.04 Plucky (updated from 24.04 to 24.10 to 25.05)

** Attachment added: "dialogs.png"
   https://bugs.launchpad.net/ubuntu/+source/papers/+bug/2107233/+attachment/5877607/+files/dialogs.png

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https://bugs.launchpad.net/bugs/2107233

Title:
  papers does not print PDF

Status in papers package in Ubuntu:
  Confirmed

Bug description:
  Start paper on a PDF, select print > print preview > print: print-preview not responding.
  note the printer works fine if I print a text file or use as scanner
  corrado@corrado-n3-pp-0411:~/Documents$ papers prova.pdf
  libEGL warning: MESA-LOADER: failed to retrieve device information

  MESA-LOADER: failed to retrieve device information
  MESA-LOADER: failed to retrieve device information
  libEGL warning: egl: failed to create dri2 screen
  MESA-LOADER: failed to retrieve device information
  libEGL warning: egl: failed to create dri2 screen

  (papers:176974): Gtk-WARNING **: 08:49:59.939:
  GtkPrintOperation::create-custom-widget not supported with portal

  ProblemType: Bug
  DistroRelease: Ubuntu 25.04
  Package: papers 48.0-1ubuntu1
  ProcVersionSignature: Ubuntu 6.14.0-15.15-generic 6.14.0
  Uname: Linux 6.14.0-15-generic x86_64
  ApportVersion: 2.32.0-0ubuntu5
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Apr 12 08:51:01 2025
  InstallationDate: Installed on 2025-04-11 (1 days ago)
  InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Daily amd64 (20250411)
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  SourcePackage: papers
  UpgradeStatus: No upgrade log present (probably fresh install)

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