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[Bug 2011385] Re: [950XED, Realtek ALC298, Speaker, Internal] No sound at all

To: debcrafters-packages@xxxxxxxxxxxxxxxxxxx
From: Jose Francisco Mingorance Puga <2011385@xxxxxxxxxxxxxxxxxx>
Date: Tue, 17 Jun 2025 06:35:48 -0000
Reply-to: Bug 2011385 <2011385@xxxxxxxxxxxxxxxxxx>
Sender: noreply@xxxxxxxxxxxxx

Same issue here.

!!DMI Information
!!---------------

Manufacturer:      SAMSUNG ELECTRONICS CO., LTD.
Product Name:      960XGL
Product Version:   P04ALX
Firmware Version:  P04ALX.320.240304.04
System SKU:        SCAI-PROT-A5A5-MTLH-PALX
Board Vendor:      SAMSUNG ELECTRONICS CO., LTD.
Board Name:        NT960XGL-XC72G

** Tags added: noble oracular

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https://bugs.launchpad.net/bugs/2011385

Title:
  [950XED, Realtek ALC298, Speaker, Internal] No sound at all

Status in alsa-driver package in Ubuntu:
  Confirmed
Status in linux-hwe-5.19 package in Ubuntu:
  Confirmed

Bug description:
  only bluetooth can work,im sungsang book2 pro

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu7
  ProcVersionSignature: Ubuntu 5.19.0-35.36~22.04.1-generic 5.19.17
  Uname: Linux 5.19.0-35-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  wang       1658 F.... pulseaudio
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Mar 13 15:41:47 2023
  InstallationDate: Installed on 2023-03-08 (4 days ago)
  InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed
  Symptom_Card: sof-hda-dsp - sof-hda-dsp
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  wang       1658 F.... pulseaudio
  Symptom_Jack: Speaker, Internal
  Symptom_Type: No sound at all
  Title: [950XED, Realtek ALC298, Speaker, Internal] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/17/2022
  dmi.bios.release: 5.25
  dmi.bios.vendor: American Megatrends International, LLC.
  dmi.bios.version: P08RGF.054.220817.ZQ
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: NT950XEW-A51AS
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: SGLFREEDOS-C00-R000-S0000+1.0.0000
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrP08RGF.054.220817.ZQ:bd08/17/2022:br5.25:svnSAMSUNGELECTRONICSCO.,LTD.:pn950XED:pvrP08RGF:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNT950XEW-A51AS:rvrSGLFREEDOS-C00-R000-S0000+1.0.0000:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-ICPS-A5A5-ADLP-PRGF:
  dmi.product.family: Galaxy Book2 Pro
  dmi.product.name: 950XED
  dmi.product.sku: SCAI-ICPS-A5A5-ADLP-PRGF
  dmi.product.version: P08RGF
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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