debcrafters-packages team mailing list archive

Thread
Date

[Bug 2105771] Re: No sound, only "Dummy Output" on fresh install

To: debcrafters-packages@xxxxxxxxxxxxxxxxxxx
From: Launchpad Bug Tracker <2105771@xxxxxxxxxxxxxxxxxx>
Date: Wed, 25 Jun 2025 02:35:38 -0000
Reply-to: Bug 2105771 <2105771@xxxxxxxxxxxxxxxxxx>
Sender: noreply@xxxxxxxxxxxxx

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: alsa-driver (Ubuntu)
       Status: New => Confirmed

-- 
You received this bug notification because you are a member of
Debcrafters packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2105771

Title:
  No sound, only "Dummy Output" on fresh install

Status in alsa-driver package in Ubuntu:
  Confirmed

Bug description:
  Running on a stock HP x360, a fresh install does not recognize any
  audio output device although one is present and works fine on any
  version of Windows.

  ProblemType: Bug
  DistroRelease: Ubuntu 25.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu7
  ProcVersionSignature: Ubuntu 6.14.0-13.13-generic 6.14.0
  Uname: Linux 6.14.0-13-generic x86_64
  ApportVersion: 2.32.0-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  mobrien    6628 F.... wireplumber
   /dev/snd/controlC0:  mobrien    6628 F.... wireplumber
   /dev/snd/seq:        mobrien    6623 F.... pipewire
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Apr  1 07:25:15 2025
  InstallationDate: Installed on 2025-01-04 (87 days ago)
  InstallationMedia: Ubuntu 24.10 "Oracular Oriole" - Release amd64 (20241009.4)
  MachineType: Hewlett-Packard HP Spectre x360 Convertible 13
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  SourcePackage: alsa-driver
  Symptom: audio
  UpgradeStatus: Upgraded to plucky on 2025-03-29 (3 days ago)
  dmi.bios.date: 06/01/2017
  dmi.bios.release: 15.70
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F.46
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 802D
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 58.62
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.ec.firmware.release: 58.98
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.46:bd06/01/2017:br15.70:efr58.98:svnHewlett-Packard:pnHPSpectrex360Convertible13:pvr:rvnHewlett-Packard:rn802D:rvr58.62:cvnHewlett-Packard:ct10:cvrChassisVersion:skuL0Q51UA#ABA:
  dmi.product.family: 103C_5335KV G=N L=CON B=HP S=SPT
  dmi.product.name: HP Spectre x360 Convertible 13
  dmi.product.sku: L0Q51UA#ABA
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2105771/+subscriptions