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Message #04064
[Bug 2116953] Re: External monitors reset fractional scaling
It appears your monitors.xml file knows you want 125%. I'm not sure why
it's not being applied:
<configuration>
<logicalmonitor>
<x>0</x>
<y>0</y>
<scale>1.25</scale>
<primary>yes</primary>
<monitor>
<monitorspec>
<connector>eDP-1</connector>
<vendor>LGD</vendor>
<product>0x05e5</product>
<serial>0x00000000</serial>
</monitorspec>
<mode>
<width>1920</width>
<height>1080</height>
<rate>59.977</rate>
</mode>
</monitor>
</logicalmonitor>
</configuration>
** Package changed: xorg (Ubuntu) => mutter (Ubuntu)
** Tags added: fractional-scaling multimonitor
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https://bugs.launchpad.net/bugs/2116953
Title:
External monitors reset fractional scaling
Status in mutter package in Ubuntu:
New
Bug description:
Whenever external monitors are plugged in and unplugged, my laptop LCD display always defaults to 100% fractional scaling, and that specific monitor needs to be at 125%, not 100%, otherwise the text is too small for me to read. And this makes using the Ubuntu operating system largely inconvenient for me when in comparison to Windows.
If re-creating the problem on your end doesn't work, just know I have DisplayLink by Synaptics installed, a USB hub managing software.
Ubuntu 24.04.2 LTS
All software packages up to date as of July 15th, 2025.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.11.0-29.29~24.04.1-generic 6.11.11
Uname: Linux 6.11.0-29-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Jul 15 09:40:53 2025
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
DkmsStatus:
evdi/1.14.10, 6.11.0-28-generic, x86_64: installed
evdi/1.14.10, 6.11.0-29-generic, x86_64: installed
virtualbox/7.0.16, 6.11.0-28-generic, x86_64: installed
virtualbox/7.0.16, 6.11.0-29-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Iris Plus Graphics G1 (Ice Lake) [8086:8a56] (rev 07) (prog-if 00 [VGA controller])
Subsystem: Lenovo Iris Plus Graphics G1 (Ice Lake) [17aa:3852]
InstallationDate: Installed on 2025-05-23 (53 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
MachineType: LENOVO 20SM
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no username)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-29-generic root=UUID=13909993-06dd-41a1-9ffb-6425aca1ec08 ro quiet splash vt.handoff=7
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/08/2022
dmi.bios.release: 1.30
dmi.bios.vendor: LENOVO
dmi.bios.version: DJCN30WW
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ThinkBook 15-IIL
dmi.ec.firmware.release: 1.20
dmi.modalias: dmi:bvnLENOVO:bvrDJCN30WW:bd12/08/2022:br1.30:efr1.20:svnLENOVO:pn20SM:pvrLenovoThinkBook15-IIL:rvnLENOVO:rnLNVNB161216:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrLenovoThinkBook15-IIL:skuLENOVO_MT_20SM_BU_idea_FM_Thinkbook15-IIL:
dmi.product.family: Thinkbook 15-IIL
dmi.product.name: 20SM
dmi.product.sku: LENOVO_MT_20SM_BU_idea_FM_Thinkbook 15-IIL
dmi.product.version: Lenovo ThinkBook 15-IIL
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.124+git2501180500.a7eb2c~oibaf~n
version.libgl1-mesa-dri: libgl1-mesa-dri 25.0~git2505290929.35721f~oibaf~n
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
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References