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[Bug 2122795] Re: Asus FX507ZI touchpad periodically freezing (Ubuntu 24.04.3 LTS)

 

** Package changed: ubuntu => xserver-xorg-input-libinput (Ubuntu)

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https://bugs.launchpad.net/bugs/2122795

Title:
  Asus FX507ZI touchpad periodically freezing (Ubuntu 24.04.3 LTS)

Status in xserver-xorg-input-libinput package in Ubuntu:
  New

Bug description:
  I've been experiencing an issue with, I'm assuming, the touchpad
  driver installed for the touchpad on the Asus FX507ZI:
  https://www.asus.com/laptops/for-gaming/tuf-gaming/asus-tuf-
  gaming-f17-2023/helpdesk_download/?model2Name=FX707ZI

  During normal operation, the touchpad will become unresponsive for 3-5
  seconds at a time. When its really bad, it will happen every other
  time I touch the pad. Usually, it's about every couple of minutes.
  I've read people online having similar issues with other models, but
  no concrete solutions.

  I thought maybe it was a result of me having certain applications open
  (Strawberry, VPN, Brave) but closing those hasn't made a difference.
  Additionally, the applications don't seem to be freezing during the
  touchpad issue - video continues to play, other things continue to
  happen, I just can't operate the touchpad for a few seconds.

  $ lsb_release -rd
  No LSB modules are available.
  Description:	Ubuntu 24.04.3 LTS
  Release:	24.04

  $ lshw
  ...
    *-input:2
         product: ASUF1204:00 2808:0202 Touchpad
         physical id: 6
         logical name: input10
         logical name: /dev/input/event5
         logical name: /dev/input/mouse1
         capabilities: i2c

  $ sudo lsmod | grep hid
  mac_hid                12288  0
  hid_multitouch         36864  0
  hid_generic            12288  0
  i2c_hid_acpi           12288  0
  i2c_hid                40960  1 i2c_hid_acpi
  hid                   180224  3 i2c_hid,hid_multitouch,hid_generic

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