← Back to team overview

desktop-packages team mailing list archive

[Bug 840751] [NEW] Thunderbird hangs on launch

 

Public bug reported:

Thunderbird hangs indefinitely when launched on an upgrade to oneiric.
It leaves a running parent process and defunct child process.  I've
killed off the processes, removed my .thunderbird and tried starting it
again, to the same effect, so I don't believe it's related to any
profile or configuration information specific to me.  I'll be happy to
provide any further debugging information necessary.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: thunderbird 7.0~b1+build1+nobinonly-0ubuntu4
ProcVersionSignature: Ubuntu 3.0.0-9.15-generic 3.0.3
Uname: Linux 3.0.0-9-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  dlawson    1442 F.... pulseaudio
BuildID: 20110828151013
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0800000 irq 43'
   Mixer name	: 'Intel IbexPeak HDMI'
   Components	: 'HDA:10ec0272,15583100,00100001 HDA:80862804,15584101,00100000'
   Controls      : 24
   Simple ctrls  : 13
Channel: default
Date: Sat Sep  3 23:28:45 2011
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
IpRoute:
 default via 192.168.1.1 dev wlan0  proto static 
 169.254.0.0/16 dev wlan0  scope link  metric 1000 
 192.168.1.0/24 dev wlan0  proto kernel  scope link  src 192.168.1.109
Plugins: pluginreg.dat isn't available
Prefs: extensions.lastAppVersion - 7.0
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=7.0/20110828151013 (Running)
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: Upgraded to oneiric on 2011-09-03 (0 days ago)
dmi.bios.date: 11/11/2010
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: CALPELLACRB.86C.0000.X.0000000000
dmi.board.asset.tag: Tag 12345
dmi.board.name: Lemur UltraThin
dmi.board.vendor: System76, Inc.
dmi.board.version: lemu2
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: System76, Inc.
dmi.chassis.version: lemu2
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrCALPELLACRB.86C.0000.X.0000000000:bd11/11/2010:svnSystem76,Inc.:pnLemurUltraThin:pvrlemu2:rvnSystem76,Inc.:rnLemurUltraThin:rvrlemu2:cvnSystem76,Inc.:ct10:cvrlemu2:
dmi.product.name: Lemur UltraThin
dmi.product.version: lemu2
dmi.sys.vendor: System76, Inc.

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug default-channel oneiric running-unity thunderbird

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/840751

Title:
  Thunderbird hangs on launch

Status in “thunderbird” package in Ubuntu:
  New

Bug description:
  Thunderbird hangs indefinitely when launched on an upgrade to oneiric.
  It leaves a running parent process and defunct child process.  I've
  killed off the processes, removed my .thunderbird and tried starting
  it again, to the same effect, so I don't believe it's related to any
  profile or configuration information specific to me.  I'll be happy to
  provide any further debugging information necessary.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: thunderbird 7.0~b1+build1+nobinonly-0ubuntu4
  ProcVersionSignature: Ubuntu 3.0.0-9.15-generic 3.0.3
  Uname: Linux 3.0.0-9-generic x86_64
  AddonCompatCheckDisabled: False
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dlawson    1442 F.... pulseaudio
  BuildID: 20110828151013
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf0800000 irq 43'
     Mixer name	: 'Intel IbexPeak HDMI'
     Components	: 'HDA:10ec0272,15583100,00100001 HDA:80862804,15584101,00100000'
     Controls      : 24
     Simple ctrls  : 13
  Channel: default
  Date: Sat Sep  3 23:28:45 2011
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  IpRoute:
   default via 192.168.1.1 dev wlan0  proto static 
   169.254.0.0/16 dev wlan0  scope link  metric 1000 
   192.168.1.0/24 dev wlan0  proto kernel  scope link  src 192.168.1.109
  Plugins: pluginreg.dat isn't available
  Prefs: extensions.lastAppVersion - 7.0
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=7.0/20110828151013 (Running)
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  UpgradeStatus: Upgraded to oneiric on 2011-09-03 (0 days ago)
  dmi.bios.date: 11/11/2010
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: CALPELLACRB.86C.0000.X.0000000000
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: Lemur UltraThin
  dmi.board.vendor: System76, Inc.
  dmi.board.version: lemu2
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: System76, Inc.
  dmi.chassis.version: lemu2
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrCALPELLACRB.86C.0000.X.0000000000:bd11/11/2010:svnSystem76,Inc.:pnLemurUltraThin:pvrlemu2:rvnSystem76,Inc.:rnLemurUltraThin:rvrlemu2:cvnSystem76,Inc.:ct10:cvrlemu2:
  dmi.product.name: Lemur UltraThin
  dmi.product.version: lemu2
  dmi.sys.vendor: System76, Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/840751/+subscriptions


Follow ups

References